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Brand Certified

FedEx Ship Center

3.0
(516 reviews)

Business Details

100 Old County Circle, Windsor Locks, CT
06096, United States
(800) 463-3339
https://local.fedex.com/en-us/ct/windsor-locks/ehta

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Windsor Locks, CT when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
100 Old County Circle, Windsor Locks, CT
06096, United States

Hours

Reviews

3.0
516 reviews
5 stars
185
4 stars
64
3 stars
45
2 stars
25
1 star
197

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff were praised for being friendly and helpful, while others were criticized for rudeness and unprofessional behavior.

Delivery Issues

Numerous complaints about delivery failures, including packages marked as delivered but not received, and drivers not following delivery instructions.

Incompetence

Many reviews highlighted incompetence among drivers and staff, with claims of packages being lost, misdelivered, or damaged.

Location Experience

Experiences at the physical locations varied, with some customers noting quick service while others faced long waits and unstaffed counters.
  • AS
    All Star
    1 day ago
    5.0
    "Always a great experience at this FedEx in Windsor. The staff is consistently polite, the lines move quickly, and my packages are always handled with care. Very reliable location! The facility is clean, organized, and easy to get in and out of.
  • EP
    EM Pocknett
    5 days ago
    5.0
    The two gentlemen behind the desk but very helpful
  • JM
    Jocara Mack
    Feb 7, 2026
    1.0
    the delivery drivers are thrives take pictures of package and lie and say they gave it
  • AD
    Anna Daniele
    Jan 29, 2026
    1.0
    This company is designed to drive you insane. The virtual assistant is beyond idiotic and useless. They close claims without providing any information on how it was resolved. My package is still missing and if by some miracle you get someone on the phone they cannot access the claims/case details to tell you have it was resolved. They then reopen the case but there is no way to get details because the system simultaneously says the case is closed and valid at the same time. I will never willingly ship with this company but since I cannot control how others ship things to me I will continue to have to deal with the worst customer service ever.
  • SS
    Shorebaby
    Jan 15, 2026
    1.0
    One of your drivers was seen parked in a handicap spot at the Walgreens in Bloomfield CT on 1/15/2026 around 4pm EST. This store has a loading/unloading area in the backside of the building.

Brand Certified Facts from FedEx Ship Center

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Certified March 01, 2026Yext Knowledge Graph
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