AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
Terrible company. Schedules a 4 hour window, doesn't show up and doesn't update you of when your shipment will arrive. Picks up products that you purchased and sits on it for 10 days before finally shipping it.
Frequently Asked Questions About AIT Worldwide Logistics
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
What services does AIT Worldwide Logistics offer?
AIT Worldwide Logistics provides freight forwarding, air freight, ground distribution, sea freight, import, export, customs clearance, warehousing, and intermodal services.
Where is AIT Worldwide Logistics located?
AIT Worldwide Logistics is located at 3 Concorde Way, Suite 201, Windsor Locks, CT 06096, USA.
What are the business hours for AIT Worldwide Logistics?
AIT operates Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and certain holidays like November 27 and December 25, 2025.
Does AIT Worldwide Logistics offer international shipping?
Yes, AIT is a global freight forwarding company with experience shipping to all areas worldwide and provides customs clearance support through its in-house brokerage team.
Is AIT Worldwide Logistics a certified freight forwarder?
Yes, AIT holds multiple certifications including authorized economic operator status and good distribution practices certification across its global locations.
Can customers drop off return items at AIT Worldwide Logistics facilities?
No, AIT facilities are not consumer parcel drop-off locations. Customers should contact the seller or shipper to arrange returns.
What nearby medical services are available around AIT Worldwide Logistics in Windsor Locks?
Nearby medical services include Dr. Alan Soroka, Soroka Lose Inches pharmacy, Soroka Alan MD family practice, Richard Cagna internal medicine, All Smiles pediatric dentist, and Trinity Health Of New England Medical Group primary care.
Are there nearby convenience stores when visiting AIT Worldwide Logistics?
Yes, a 7-Eleven convenience store is located nearby, useful for grabbing snacks or coffee before or after your visit.
Where can customers find insurance services near AIT Worldwide Logistics?
A and G Insurance agency is close by and provides insurance assistance for various needs near the logistics center.
What other business and professional services are available near AIT Worldwide Logistics?
Nearby professional services include Sean M. Donovan (accountant), Blackburn and Donnelly (lawyer and marketing consultant), PPG Business and Development Center (event planning), and Merrigan & LeFebvre Realty (real estate and property management).