United States Postal Service

3.4
31 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 15 Hubbard Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
15 Hubbard Rd, Wilton, CT
06897, United States

Hours

Reviews

3.4
31 reviews
5 stars
14
4 stars
4
3 stars
3
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1 star
10
  • N1
    Nxd 11
    Nov 8, 2025
    1.0
    What an unpleasant experience I had during my recent visit. The staff member I interacted with was very rude and unprofessional. She insisted that I change my appointment to an earlier time because she needed to have lunch at a certain hour. Afterward, she was condescending and failed to provide proper orientation or assistance. Additionally, she made unnecessary comments about my ID and even about my photo on it, which I found inappropriate and unprofessional. Overall, the interaction made me feel uncomfortable and unwelcome. No one should feel pressured or disrespected when simply trying to use USPS services. If someone chooses to work with the public, professionalism and courtesy should be part of the role.
  • CC
    Cigar B (Cigarbuddha)
    Feb 11, 2024
    1.0
    A 1 star review because of Crystals poor customer service. I received notification that my package was physically at this post office and was ready for pickup. I called the post office and Crystal answered the phone. I informed Crystal about my package and asked her if she could check on it and confirm the package was there. Crystal had a response for everything I said because she refused to physically check on the package. She “assured” me the package was at the post office. No matter how many times I tried to tell her I experienced issues in the past, she refused to assist me. Well, take a good guess, my package was not there when I arrived! I waited around 15 minutes and was finally told a carrier who usually works out of Bethel took my package on the route. Disclosure: our mail and packages are usually delivered by a private contractor to our company not by a usps carrier. Crystal had me waste my time coming to the post office that day, almost had me late for work, unable to grab something on the go, and was in desperate need of a restroom! People like Crystal are the very worst in their lack of care and laziness towards the public!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.