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Visit your local Post Office™ at 15 Hubbard Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
What an unpleasant experience I had during my recent visit. The staff member I interacted with was very rude and unprofessional. She insisted that I change my appointment to an earlier time because she needed to have lunch at a certain hour. Afterward, she was condescending and failed to provide proper orientation or assistance.
Additionally, she made unnecessary comments about my ID and even about my photo on it, which I found inappropriate and unprofessional. Overall, the interaction made me feel uncomfortable and unwelcome.
No one should feel pressured or disrespected when simply trying to use USPS services. If someone chooses to work with the public, professionalism and courtesy should be part of the role.
CC
Cigar B (Cigarbuddha)
Feb 11, 2024
1.0
A 1 star review because of Crystals poor customer service.
I received notification that my package was physically at this post office and was ready for pickup.
I called the post office and Crystal answered the phone. I informed Crystal about my package and asked her if she could check on it and confirm the package was there.
Crystal had a response for everything I said because she refused to physically check on the package.
She “assured” me the package was at the post office. No matter how many times I tried to tell her I experienced issues in the past, she refused to assist me.
Well, take a good guess, my package was not there when I arrived!
I waited around 15 minutes and was finally told a carrier who usually works out of Bethel took my package on the route.
Disclosure: our mail and packages are usually delivered by a private contractor to our company not by a usps carrier.
Crystal had me waste my time coming to the post office that day, almost had me late for work, unable to grab something on the go, and was in desperate need of a restroom!
People like Crystal are the very worst in their lack of care and laziness towards the public!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located in Wilton, CT?
The United States Postal Service is located at 15 Hubbard Rd, Wilton, CT 06897.
What are the opening hours of the United States Postal Service at 15 Hubbard Rd?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:30 PM. It is closed on Sundays.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, thousands of Post Offices, including this location, accept first-time passport applications for the U.S. Department of State. Most can also take your passport photo.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require scheduling an appointment online, although limited walk-in hours may be available at select locations.
What is the fee for a passport photo at the USPS at 15 Hubbard Rd?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at the Wilton Post Office, and can this be done online?
Yes, you can search for available PO Boxes and reserve one online at the USPS website. You will receive instructions to complete your setup in person at the Post Office.
What nearby restaurants can I visit before or after my trip to the Post Office?
Nearby dining options include Hunan Cafe for Chinese cuisine, Wilton Pizza for Italian, and Marly's for American bar and grill fare, all within close proximity to the Post Office.
Are there nearby banks close to the United States Postal Service at 15 Hubbard Rd?
Yes, nearby banks include Webster Bank, Bankwell in Wilton, and The Wilton Bank, which can be convenient for customers handling financial transactions associated with mailing or money orders.
What nearby health services are available around the Wilton Post Office?
Nearby health-related services include Wilton Physical Therapy, Connecticut Tongue Tie Center, Wilton Pediatric Dentistry, and the Enlightened Pathways Healing Center.
Is there a place nearby where I can buy snacks or pastries after visiting the Post Office?
Yes, you can visit The Painted Cookie CT for bakery items and sweets, or check out the Wilton Farmers' Market for fresh fruits, vegetables, and baked goods nearby.