United States Postal Service

3.8
13 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1411 Boston Post Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1411 Boston Post Rd, Westbrook, CT
06498, United States

Hours

Reviews

3.8
13 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
1
1 star
3
  • LL
    LC
    Jan 24, 2025
    1.0
    Dear Toby, I wanted to bring to your attention an issue I experienced at the front desk today. Your staff member I believe his name is Jack (red hair)I I interacted with was rude and unprofessional during our interaction, which left me feeling quite disappointed. I value the service and reputation of my local post office so I felt it was important to share this feedback. I would appreciate it if this matter could be addressed to ensure a more positive experience for all customers in the future. Thank you for your time and understanding.
  • OO
    Olivia
    Sep 3, 2024
    1.0
    I had $100 in bronze jewelry mysteriously go missing once, when I still lived in Westbrook--never received the packages. I didn't ever find out who the thief was--could have been a renegade postal worker, or just a nasty neighbor.
  • NW
    Nicole Walden
    Dec 15, 2017
    5.0
    Friendly and helpful staff! Always patient to answer my detailed questions, help me find the most affordable shipping options, and are happy to keep me updated on the newest stamps coming out! Rarely a long wait too!
  • BB
    Barbara Bernard
    Nov 8, 2017
    4.0
    Friendly and helpful
  • AA
    amr abo alaial
    Dec 10, 2015
    5.0
    Very Great customer service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.