United States Postal Service

2.0
90 reviews

About

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Visit your local Post Office™ at 75 Farwell St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
75 Farwell St, West Haven, CT
06516, United States

Hours

Reviews

2.0
90 reviews
5 stars
18
4 stars
2
3 stars
4
2 stars
1
1 star
65
  • KS
    Kaoru S
    Sep 19, 2025
    1.0
    The clerk at this USPS location read my item list aloud in a mocking tone and even selected “Very Satisfied” on the feedback screen without my permission. Although the transaction was eventually completed, the service was unprofessional and left me feeling disrespected. I still wonder if the price she charged was actually reasonable.
  • FS
    Freedom Smith
    Aug 17, 2025
    1.0
    I’ve been coming to this post office for years and years! And the ones that use to be there were nice.. there’s only one lady from long time ago that’s still there.. but now There’s a women who wears a mask and sits down while she works. She usually sits in the middle. God forbid you have a package to pick up she can never ever find it.. but if I leave and come back to someone else they find the packages. This has happened more than once. Her tone was even nasty to my 14yr old when we went back ..I HATE HATE going there now because of her.. she has a very nasty attitude, and disposition. Her tone has never ever been nice..she’s lazy and good for nothing.
  • BS
    Bala Surya
    Jul 26, 2025
    1.0
    I was wondering why such a low rating to a post office. No, they deserve much lower. People in there are follow different rules. Everybody works on their set of rules. They made come to post office thrice, why they couldn't pass me a simple information requiring me to get a signature. Such low standard there business holds. Obviously there ratings were so low.
  • LH
    Leonara Henry
    May 30, 2025
    5.0
    Dang that’s a lot of bad reviews….so im the only one that thinks they are awesome in the post office🤷🏽‍♀️ and my mailman the old guy is very sweet and has good manners and conduct I’ve never had an issue I guess how you treat people that’s the treatment you get back…
  • DL
    D.H.I LLC
    Jan 11, 2022
    1.0
    I have informed mail, it shows its in the the system for delivery with the date being mailed but 2 days later no mail. I mean none at all. When your a senior waiting for your pension it is depended on.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.