Brand Certified
United States Postal Service
2.1(162 reviews)
Certified by United States Postal Service • Apr 05, 2026
Business Details
121 Shield St, West Hartford, CT
06110, United States
Certified by United States Postal Service • Apr 05, 2026
(800) 275-8777
Certified by United States Postal Service • Apr 05, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Apr 05, 2026
About
Certified by United States Postal Service • Apr 05, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 121 Shield St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 05, 2026
Hours
Certified by United States Postal Service • Apr 05, 2026
Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Reviews
2.1
162 reviews
5 stars
36
4 stars
9
3 stars
4
2 stars
3
1 star
110
- DGDan Gluck3 days ago1.0Unfortunately every time I come to this location I have to wait a minimum of 20+ minutes. Today, the clerk made an announcement that no one will pay overtime so they are doing the best they can. I suppose that’s true, but if management won’t pay overtime, then the managers should come out and man a station. I love the post office and believe they offer a fantastic value to mail letters. However, I have higher expectations and find other locations to be much better managed.
- TAT A5 days ago1.0Embarrassing to whoever is in charge here. 1 of the 4 stations is staffed if youre lucky, consistently operates like this and nothing is done. Our govt should step in and close this location with how poor it operates
- ASAxel Soto6 days ago1.0This USPS office sucks every time i have to send a package. There's only one cashier and 18 customers in line at 4:50pm they closed at 5pm. This picture only shows the customers in front of me the others are even outside the lobby area doing the line. Is crazy
- LPLu PulleyMar 20, 20261.0Since they have a limited staff, delays can be significant. I only use this shipping method as a last resort, typically when a client specifically requests it because of the lower price.
- MMMiles McAlpinMar 11, 20261.0This is - without exaggerating - the worst post office in the state of Connecticut and I’ve been to my fair share. There is a line out the door with one slow person working - often taking minutes on end to go chat in the back - at all times. DO NOT and I repeat DO NOT leave a package there without watching them scan it. It will “get lost” or maybe even go home with someone who works there - it happens every single time. They need to close this location down and figure out what’s going on.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Brand Certified Facts from United States Postal Service
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