The UPS Store

Reviews

• DR

  Desiree Rodriguez

  Mar 9, 2026
  5.0
  Nice staff, efficient line so I didn’t wait too long and the process was quick to send a package.
• RT

  Ryan Thompson

  Jan 12, 2026
  5.0
  Smooth, courteous, efficient, professional and very nice staff,in and out simple.
• AL

  Alexander Lumelsky

  Jan 7, 2026
  1.0
  Closed several minutes before 6 PM. Locking the door as I drove up. Refused to reopen at 5:59 just to receive a pre-labeled box with an urgent medical sample. Laziest most disrespectful staff ever. UPS "Customer first" motto really being followed at this store.
• RH

  Ruby Holloman

  Jan 6, 2026
  5.0
  Easy returns, Amazon returns especially are simple. Customer service is great
• JM

  J M

  Dec 27, 2025
  1.0
  I have written hundreds of positive reviews because I like to support local business, but this place requires me to make the effort to warn people to stay away. My mother paid $100 to ship a critical package overnight to a destination less than 100 miles away and UPS took 5 days to deliver the package. To make matters worse, UPS never told me about the issue, never apologized, and made no effort to remedy the situation after the first few days. In fact, I was told someone would call me back, but nobody ever did. I wasted hours on the phone for no help at all. UPS is another big "tech" oriented company that doesn't care about customers, doesn't care about service, doesn't care about what you send. If you like a business that charges $100 to ship a package slower than you can walk backwards and forces you to deal with robot after robot then blows you off, this is where you should go. If you value time, self-respect, and whatever is in the box, I would head elsewhere.

Frequently Asked Questions About The UPS Store