Business Details
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Visit your local Post Office™ at 12 Crossroads Plz to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
12 Crossroads Plz, West Hartford, CT
06117, United States
Hours
Reviews
2.5
41 reviews
5 stars
13
4 stars
2
3 stars
1
2 stars
3
1 star
22
- KBkyle beausoleilOct 1, 20251.0So slow, never enough people behind the counter. Dont go there if you have anywhere to be.
- LRLynn RobinsonSep 16, 20251.0Come when you can spend a day. Bring things to entertain yourself while in line.
- WCwilliam carpenterSep 5, 20252.0So many times you come in and there's a line to the door with one person working the desk. They're always great, just terribly understaffed
- OWOwen WrightFeb 16, 20221.0Extremely inefficient. You MUST allow yourself at least 30 minutes to ship anything here or even purchase stamps. Super frustrating but at the end of the day it is what it is....I've only been here twice but it is obvious to me why they have horrible ratings both thumbs down for me!
- TSTyler SmithFeb 5, 20221.0Completely inept and in competent. Had an appointment to get passport completed with the shield Street post office. When we arrived, we were told our appointment has been moved to the Bishops corner post office. After waiting in line for 20 minutes at the Bishops corner post office, we were informed that they would not honor our appointment. Even though there was someone available to complete our passport, they still would not honor the appointment. Completely unprofessional and poorly managed. I would stay away from this branch.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location in West Hartford?
It's located at 12 Crossroads Plz, West Hartford, CT 06117.
What are the operating hours of this Post Office?
Monday to Friday, it's open from 8:00 AM to 5:00 PM; Saturdays from 8:00 AM to 2:00 PM; closed on Sundays.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Is an appointment necessary for passport services here?
Yes, passport services generally require scheduling an appointment online, though limited walk-in hours may be available.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is currently $15.
Can I rent a PO Box at this Post Office and how?
Yes, you can search for and reserve PO Boxes online, then complete the application in person at this location.
Are PO Box lobbies accessible 24/7?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; check with this Post Office for specific hours.
Is there a USPS Collection Point nearby, and how can it help me?
Yes, the USPS Collection Point near this location offers package drop-off and pickup services, providing additional mailing convenience.
What nearby places can I visit after my Post Office trip?
After your visit, you can enjoy Moe's Southwest Grill for a meal or visit The Underground for music and entertainment, both close to the Post Office.
How can nearby locksmith services assist me when visiting the Post Office?
Locksmiths like Tick Tock Locksmith and Lock and Tech USA nearby can help if you experience any lock or key issues during your visit or while managing PO Box access.