Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2591 in West Hartford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On The Corner Of Prospect And Boulevard In The Cvs Plaza.
Details
- DeliveryNot available
Location
Hours
Reviews
2.3
171 reviews
5 stars
47
4 stars
8
3 stars2
2 stars
10
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Pricing Issues
Customers frequently complained about high charges for basic services, such as taping boxes and printing labels, which they found unreasonable.
Mixed Experiences
While some customers praised the helpfulness and efficiency of certain staff members, many others reported consistently poor service.
Store Environment
The store was described as clean and accessible, but the overall atmosphere was marred by the negative interactions with staff.
- MNMaienduo Nava4 days ago1.0Service was terrible. They were trying to charge me exorbitant amount for printing lable and for a single tape for my UPs Amazon return. I took my return to Staples at Bishops Conner and only paid 30 cents for printing return lable and no charge to tape the box. Folks run away from this ups store.
- MMMaienduos4 days ago1.0Very very poor service. I've here twice and get the same poor service.They try to charge me for every minute things. I live nearby simsbury and I go UPS store at 542 Hopmeadow St, Simsbury, CT 06070 and I don't charge small things like lable and tape etc. Guys try to go the UPS store in the above address and see the difference of service they provide.
- ACAlberto Castro-FonsecaJan 2, 20261.0Paid to have a package held for a week, knew I couldn't make it so I paid to have it held another week. They sent it back to the seller instead and now I need to figure out where it's at before it gets returned since it was a valuable limited sale item that I won't be able to repurchase.
- HWHether WhittierDec 30, 20252.0Lady working yesterday was the rudest person I’ve ever met. Adjust your attitude
- SBSean BDec 29, 20251.0The absolute worst customer service. Every single time I’ve gone to this store—and that’s only about once every few years—there has been an issue. The staff is consistently unhelpful and comes across as lazy. I genuinely recommend driving to a different UPS Store. Even if this location is on your way, it’s worth going out of your way to avoid it. They seem determined to deny requests, reject returns for arbitrary reasons, or add extra charges unnecessarily.
Frequently Asked Questions About The UPS Store
What services are offered at The UPS Store in West Hartford?
The UPS Store in West Hartford offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours for The UPS Store #2591?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, and Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Is The UPS Store #2591 open on major holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates on regular hours on November 11 and November 28.
What payment options does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store located?
It is located at 1022 Boulevard, West Hartford, CT 06119, in the CVS Plaza at the corner of Prospect and Boulevard.
What office and mailing supplies are available at The UPS Store?
They offer office products, mailing supplies, moving boxes, and stamps & postage.
What special offers does The UPS Store provide to customers?
They offer special deals and coupons to help customers save money. Details can be found on their website.
Can customers find other useful services near The UPS Store?
Yes, nearby services include CVS Pharmacy for medical supplies, Moon Nails And Spa for beauty services, and H&R Block for financial and accounting assistance.
How can nearby Good Gas Marketplace benefit customers visiting The UPS Store?
Good Gas Marketplace offers furniture, industrial equipment, and office equipment, which can be convenient for customers looking to outfit or stock their home or office during a visit to The UPS Store.
Are there any nearby businesses that could help with marketing or business management?
Yes, Acres of Diamonds Marketing and Black Tech Futures Media are nearby marketing agencies that offer marketing and business management services, useful for small business customers of The UPS Store.