Staples

4.2
195 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in West Hartford, CT provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2550 Albany Avenue, West Hartford, CT
06117, United States

Hours

Reviews

4.2
195 reviews
5 stars
123
4 stars
36
3 stars
13
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers noted a good selection of products and the store being well-stocked, making it easy to find what they needed.

Print Services

Feedback on print services was mixed, with some customers expressing dissatisfaction due to long wait times and errors in their orders, while others had positive experiences.

Store Environment

The store was generally described as clean and organized, contributing to a pleasant shopping experience.

Management Recognition

Several reviews highlighted specific employees and managers for their exceptional service, suggesting a strong team culture.
  • TM
    Tomoaki Mizuno
    Oct 20, 2025
    5.0
    Great support to our questions and released our concerns. We took photos with condition of unique. But guys were supporting to do and great advices. I super recommend you once you are looking for taking photos.
  • VC
    Venture Capitalist
    Oct 10, 2025
    5.0
    I had the privilege of meeting Robert this morning at West Hartford Staples. He works in the printing and tech support part of the store. Robert was able to resize and print an important document expeditiously with customer service second to none. Next step will be to get a ticket and have this certificate printed on appropriate paper. It was a challenging endeavor that Robert made look easy. We are grateful for his assistance. Management/ownership please take note of this review to recognize this great employee. I highly recommend customers shop at this location. With Gratitude…
  • RM
    Robenia McKinley
    Sep 24, 2025
    5.0
    I received great assistance from one of your service people. he was knowledgeable about your products and rewards system.
  • HA
    Hassaan Aftab
    Sep 17, 2025
    5.0
    Shout-out to Kelly at checkout on 9/17/25 for elevating the experience. Hard at work handling checkout lane and Amazon return line solo, work was getting done and lines moving more efficiently than I have seen even single line associates working. Pleasant demeanor and smile the whole time. Even handled a couple of phone calls without things slowing down. Small things that really brighten up the day but she is truly making a difference for the store and customers alike. A skill hard to teach but always an asset in any team based profession.
  • PL
    Patricia Lee
    Sep 17, 2025
    2.0
    Purchased an Avery Badge kit...charged $89!! Found the identical product on Amazon for $33...returned the original purchase to Staples to an employee who couldn't have cared less about the issue. I did receive a refund to my debit card...

Frequently Asked Questions About Staples

What are the regular store hours for Staples in West Hartford, CT?

Staples is open Monday to Friday from 8 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 6 PM.

What services does Staples in West Hartford offer?

Staples offers printing, shipping, technology, travel, recycling services, passport photos, Amazon returns and pickup, TSA PreCheck®, tech services, and direct mail among others.