With a focus on the community of small businesses and consumers, Staples in Watertown, CT provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees going above and beyond to assist.
Store Cleanliness
The store was frequently described as clean and organized, contributing to a pleasant shopping experience.
Product Availability
Customers appreciated the wide selection of products available, although some noted issues with stock levels for specific items.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about rude staff and poor service in certain instances.
PM
Pascal Marzella
Feb 16, 2026
5.0
Great service and convenience for all of my business needs, anywhere I go.
HG
Howard Grossman
Feb 13, 2026
5.0
It’s great to go to a big box store that has what you need.
WT
Wendy Tyson-Wood
Feb 2, 2026
5.0
Great service, knowledgeable staff. Just wish you kept the Waterbury location.
NF
Nancy Feola
Dec 16, 2025
4.0
selected a photo printer for my granddaughter for her Christmas present.
No inkjets for the printer were on display but a sales associate readily served me and provided the necessary inkjets.
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