United States Postal Service

2.7
35 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 222 Boston Post Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
222 Boston Post Rd, Waterford, CT
06385, United States

Hours

Reviews

2.7
35 reviews
5 stars
14
4 stars
0
3 stars
2
2 stars
1
1 star
18
  • PS
    Philip Steffens
    Nov 15, 2025
    1.0
    Beware that post office will deliver your packages to wrong address. I even had a flat item with a large label stating do not bend, the item was bent Extremely. Once something’s lost with them There’s nothing they can do.
  • MF
    Marie Francis
    Apr 19, 2022
    5.0
    I went in to get stamps and a couple of change of address forms and a very nice gentleman named Tom helped me at the counter. I asked him for a book of stamps and he immediately showed me an array of choices. I then asked for the forms and he gave them to me right away. Throughout the whole transaction he was very nice and polite. I had a great experience at this location and will definitely stop in again if I need any postal services thanks to Tom. 😊
  • JJ
    Jessy
    May 21, 2020
    5.0
    I had never been to the Waterford Post Office before and I'll certainly go back. I had to ship a large backpack to California and was not sure of the best way to send it out. Thankfully, Chris, the fantastic postal worker who helped me, did. He helped me determine the best and most affordable way to send it out. He also double checked the address and caught a critical mistake (that I had made) that would have prevented it from reaching its destination. In short, the ideal post office experience!
  • SB
    Shay B
    Feb 16, 2018
    1.0
    Rude staff
  • MM
    Michelle Mccusker
    Nov 1, 2017
    1.0
    Worst post office. Tried to send an express envelope today first was told in Niantic that their cut off was 1 PM but Waterford was 3. Clerk in niantic told me she would call waterford to let them know I was coming. Arrived in front of clerk before 3 and she charged me fee for next day ($23+) then informed me this would not reach Boston until Friday. I could have hand delivered sooner and cheaper. In addition, the other clerk (male) told me I could drop it off at the airport but it wouldn't get there sooner than Friday. I don't appreciate smart aleck comments. There should be a sign posted stating that express mail 1 day service is not available for items dropped off after a certain time. At least the clerk in my local office (which does not offer 1 day service) is up front about it and doesn't charge the 1 day fee. Waterford's behavior is unacceptable. I will never use that facility and will send all my time sensitive material via Fedex from this point on. By the way Waterford staff denied ever getting a call from Niantic!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.