Business Details
135 Grand St, Waterbury, CT
06701, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 135 Grand St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
131 reviews
5 stars
32
4 stars
2
3 stars
5
2 stars
6
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of assistance.
Long Wait Times
Numerous reviews highlighted chronic understaffing leading to excessively long wait times, often with only one clerk available.
Delivery Issues
Customers frequently experienced problems with misdelivered or lost packages, contributing to frustration with the service.
Mixed Experiences
While some customers praised individual employees for their helpfulness, overall sentiment leaned towards dissatisfaction with the service.
- IBIsrael BeniqueFeb 4, 20261.0I WENT TO POST OFFICE WITH MY MOTHER TO PAY SOME BILLS, SO WE HAD CASH TO BY.SOME MONEY ORDERS; MY MOTHER WRNT UP TO THE BOTH CLERKS AND ALL DENIED MY MOTHER SAYING THEY WERENT "ACCEPTING CASH". A GOVERNMENT BUILDING WITHOUT CASH AT HAND, SOMEONE FORGOT TO ORDER CASH FOR BUSINESS TODAY FEBUARY 4, 2026.
- RBRamiz BerishaJan 22, 20265.0She was good straight forward
- JBJohnny Felix BossieJan 2, 20265.0Very good service n helpful
- LVLuz VargasDec 30, 20255.0Muy contenta y complacida me dijeron que el paquete que envié a mi mamá en P.R. llegaría el 2 de enero y le llegó el 30 de diciembre,excelente trabajo gracias a todos los que hicieron esto posible waooooo para mi fue un Milagro, Gracias volveré a ir, gracias por su servicio🙏😇🎄🎁🤗
- VGVance GravelDec 16, 20251.0Found package delivered to my house with someone else address, tried to call usps and got the run around with automated message. Finally connected me with representative and nobody answers. What kind of service is this.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 135 Grand St, Waterbury, CT?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo with a scheduled appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler, although limited walk-in hours may be available.
How much does it cost to get a passport photo at this USPS location?
The current fee for a passport photo is $15.
Is it possible to reserve a PO Box online and access it after hours?
Yes, you can reserve a PO Box online securely. Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary by location.
How can I find pricing information for a small PO Box at this location?
Pricing varies by location. Visit the USPS PO Box webpage and enter your ZIP Code 06701 to check exact pricing.
What nearby government service can I visit if I need additional assistance with taxes after visiting the Post Office?
You can visit the Internal Revenue Service office nearby for tax-related assistance.
Are there nearby businesses where I can get real estate or property investment advice near this Post Office?
Yes, K & Q Property Solutions and K & Q Property Solutions LLC are nearby real estate and investment agencies you can consult.
Where can I grab a meal or snack near the Post Office after completing my errands?
Nearby options include Via Al Paraiso Bar and Grill for Dominican cuisine, Tobin’s Pizza for pizza, Grand Street Tavern for bar and pub food, and Natures Love Juice Bar for smoothies and vegetarian dishes.
How can I use public services near the Post Office to support community or personal needs?
You can visit locations such as the Waterbury Police Union Local for law enforcement support, or community organizations like Connecticut Community Foundation and Afro Caribbean Cultural Center Inc to engage with local services and cultural events.
Brand Certified Facts from United States Postal Service
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