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Visit your local Post Office™ at 797 Lakewood Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Kenny Kenny Kenny..... OMG the sense of humor, By far the best visit to a postal Office. The passport process was quick and Kenny was very informative with other information that i needed 😊
RS
Rosanne Shea
Nov 5, 2025
5.0
Kenny and Sat took fantastic care of us when turning in a passport application. Kenny took the picture for free, processed our paperwork quickly with a ready joke and fantastic sense of humor. He knows his way around the block as far as passports go!! Thanks Kenny!
JT
Jenessa Teta
Oct 31, 2025
5.0
Kenny is a 10/10 guy - Extremely helpful with passport process. Friendly guy. Very patient while I was frazzled because my printer ran out of ink. You are in good hands if you come here
BA
Be Aj
Sep 25, 2025
5.0
Ken is the best. The real heart of Waterbury. Had an issue with passport, he had it fixed right away. Best post guy in the state. Gonna be sad when that guy retires! Make him the head post master of all usps in the country! God bless
VM
Viviana Medina
Sep 2, 2025
1.0
I typically do not like to leave reviews but today I have too.I usually come in to pick up my disabled fathers mail, I never had a problem until today , The clerk wouldn’t give me the mail because I do not share residency with my father , again I come in all the time and never had a problem .When I ask to speak to the supervisor, she was very unprofessional , saying to one of the customers ummm town fair tired man should I give this woman her father’s mail. Saying she never seen my face before. I told her I had my father’s id on my phone and my own id .,not once did she try to resolve anything but asking why I’m upset and telling me to come next week when someone there does know my face. She was
Loud and careless .Then she tells the customers how she’s trying to be professional after I told her she was not professional . the clerk jumps in ,proceeded to talk about an incident with another Customer that has nothing to do with me . Warning ….. If you ever have an issues this P.O Do not ask to speak to the supervisor, she has no customer service skills and no professional background. She really should take a diversified course in how to treat customers better ..
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 797 Lakewood Ave?
You can send mail, ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, appointments are usually required for passport services. Some limited walk-in hours may be available at select locations.
What are the operating hours of the Post Office at 797 Lakewood Ave?
Monday through Friday, 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:30 PM. The Post Office is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online and complete the setup in person at this location. Bring two valid IDs and your application if applying in person.
Is lobby access available for PO Box holders after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this location for specific lobby hours.
What nearby public transportation or notable places can assist customers visiting this Post Office?
Nearby is the Mohegan Sun Arena, a popular concert venue, and several other USPS post offices which might help if you're navigating the area. These landmarks can assist you in locating the Post Office at Lakewood Ave.
Are there dining options near the Post Office to visit before or after your mailing needs?
Yes, there are several nearby restaurants including Red Corner Asian Bistro, Kumo Japanese Cuisine, and McDonald's where you can enjoy a meal.
Where can I rent a car near the United States Postal Service at 797 Lakewood Ave?
Nearby car rental agencies include IAG Rentals LLC and Hertz Car Rental - Waterbury - Lakewood HLE, convenient for visitors needing transportation.
Can you highlight some nearby automotive services near the Post Office location?
Nearby automotive services include Safelite AutoGlass for glass repair, SAF-T Auto Centers for general automotive needs, and K.O.'s Auto Detailing for vehicle detailing.