United States Postal Service

3.3
96 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 797 Lakewood Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
797 Lakewood Ave, Waterbury, CT
06703, United States

Hours

Reviews

3.3
96 reviews
5 stars
50
4 stars
4
3 stars
3
2 stars
2
1 star
37
  • EM
    Eli Milstein
    Dec 22, 2025
    5.0
    The staff here are incredibly accommodating and clearly take pride in their work. Kenny, Sat, and Camille all do a wonderful job. In particular, Kenny handled my family’s passport applications efficiently and with a great sense of humor, making the process seamless.
  • JL
    just my luck
    Dec 16, 2025
    5.0
    Great service, fast and funny staff. still took me even though i didnt have an appointment (: thank you!
  • YM
    Yahaira M
    Nov 10, 2025
    5.0
    Kenny Kenny Kenny..... OMG the sense of humor, By far the best visit to a postal Office. The passport process was quick and Kenny was very informative with other information that i needed 😊
  • RS
    Rosanne Shea
    Nov 5, 2025
    5.0
    Kenny and Sat took fantastic care of us when turning in a passport application. Kenny took the picture for free, processed our paperwork quickly with a ready joke and fantastic sense of humor. He knows his way around the block as far as passports go!! Thanks Kenny!
  • JT
    Jenessa Teta
    Oct 31, 2025
    5.0
    Kenny is a 10/10 guy - Extremely helpful with passport process. Friendly guy. Very patient while I was frazzled because my printer ran out of ink. You are in good hands if you come here

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.