Staples

3.9
154 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Wallingford, CT provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1145 North Colony Road, Wallingford, CT
06492, United States

Hours

Reviews

3.9
154 reviews
5 stars
84
4 stars
25
3 stars
13
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for being rude and unhelpful.

Staff Knowledge

Many customers noted that staff members are knowledgeable and helpful, particularly in tech and print services, but there are also reports of staff being unhelpful or lacking product knowledge.

Store Efficiency

Customers expressed frustration with long wait times and inefficient service, particularly during busy periods when staff are stretched thin.

Product Availability

While some customers appreciate the variety of products available, others noted issues with inventory levels and the need for specific items.

Overall Experience

The overall experience varies significantly; some customers have had excellent experiences while others report dissatisfaction, particularly with management and specific staff interactions.
  • CA
    Carolina Almeida
    Nov 9, 2025
    1.0
    This staples does not prioritize customer service but unfortunately it’s the only spot near me that accepts Amazon returns. 80% of the traffic that comes in this store is here for Amazon returns, not to purchase retail but yet they don’t have a self service Amazon kiosk forcing folks to wait at the counter, which ultimately is inconvenient but fine. What I find inexcusable though is how you force a single cashier to tend to the Amazon line AND the Staples line (two separate lines) at the same time. That not only hurts the people making Amazon returns but it also hurts the percentage of customers that are here to purchase items from Staples!!
  • DK
    Dawn Kapi
    Oct 23, 2025
    5.0
    I had a rewarding experience of being treated with kindness , knowledge professionalism and care by all the employees who helped me find what I needed
  • AP
    Anne Peterson
    Oct 15, 2025
    5.0
    Excellent service at Staples in Wallingford. Very knowledgeable and helpful. Definitely recommend!
  • AB
    Annie Bradley
    Oct 15, 2025
    1.0
    I do marketing for a local business, every other staples I have worked with has been friendlier, more professional, and faster with their service. Staff was unhelpful and unpleasant. I will not be ordering any prints through them anymore.
  • MM
    Monica
    Oct 8, 2025
    1.0
    HORRIBLE! Staff is incompetent and does not help. Will never set foot at this Staples location ever again.

Frequently Asked Questions About Staples

What are the operating hours for Staples in Wallingford, CT?

Staples in Wallingford is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.

Where is Staples located in Wallingford, CT?

Staples is located at 1145 North Colony Road, Staples Plaza, Wallingford, CT 06492.