With a focus on the community of small businesses and consumers, Staples in Wallingford, CT provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for being rude and unhelpful.
Staff Knowledge
Many customers noted that staff members are knowledgeable and helpful, particularly in tech and print services, but there are also reports of staff being unhelpful or lacking product knowledge.
Store Efficiency
Customers expressed frustration with long wait times and inefficient service, particularly during busy periods when staff are stretched thin.
Product Availability
While some customers appreciate the variety of products available, others noted issues with inventory levels and the need for specific items.
Overall Experience
The overall experience varies significantly; some customers have had excellent experiences while others report dissatisfaction, particularly with management and specific staff interactions.
CA
Carolina Almeida
Nov 9, 2025
1.0
This staples does not prioritize customer service but unfortunately it’s the only spot near me that accepts Amazon returns. 80% of the traffic that comes in this store is here for Amazon returns, not to purchase retail but yet they don’t have a self service Amazon kiosk forcing folks to wait at the counter, which ultimately is inconvenient but fine. What I find inexcusable though is how you force a single cashier to tend to the Amazon line AND the Staples line (two separate lines) at the same time. That not only hurts the people making Amazon returns but it also hurts the percentage of customers that are here to purchase items from Staples!!
DK
Dawn Kapi
Oct 23, 2025
5.0
I had a rewarding experience of being treated with kindness , knowledge professionalism and care by all the employees who helped me find what I needed
AP
Anne Peterson
Oct 15, 2025
5.0
Excellent service at Staples in Wallingford. Very knowledgeable and helpful. Definitely recommend!
AB
Annie Bradley
Oct 15, 2025
1.0
I do marketing for a local business, every other staples I have worked with has been friendlier, more professional, and faster with their service. Staff was unhelpful and unpleasant. I will not be ordering any prints through them anymore.
MM
Monica
Oct 8, 2025
1.0
HORRIBLE! Staff is incompetent and does not help. Will never set foot at this Staples location ever again.
What payment options are accepted at Staples in Wallingford?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does Staples in Wallingford have any recycling services?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries.
What brands can I find at Staples in Wallingford?
Staples carries brands such as Amazon, Avery, BIC, Dell, HP, Logitech, Microsoft, Apple, 3M, Canon, Epson, and others.
Are there any UPS services near Staples in Wallingford?
Yes, there is a UPS Access Point location and UPS Alliance Shipping Partners near Staples, providing convenient courier and shipping services.
What nearby dining options are available to Staples customers in Wallingford?
Customers can visit nearby Napoli Pizza Restaurant and Shah’s Wallingford Page for Italian and other cuisines before or after their Staples visit.
What other nearby services can Staples customers access in Wallingford?
Nearby you can find beauty salons like Nails 21 and M. Salon And Spa LLC, ice cream shop Banana's Ice Cream, and a pet store called All Pets Club, offering a range of services and products that complement your Staples visit.