The UPS Store

2.8
110 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2195 in Vernon offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Tri-City Plaza Across From Price Chopper.

Details

  • DeliveryNot available

Location

The UPS Store
35 Talcottville Rd, Vernon, CT
06066, United States

Hours

Reviews

2.8
110 reviews
5 stars
44
4 stars
4
3 stars
2
2 stars
3
1 star
57

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Feedback on staff friendliness is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and dismissive behavior.

Service Efficiency

Many customers appreciated the quick service and efficiency in handling transactions, although some experienced long wait times and poor service.

Pricing Issues

Several reviews highlighted dissatisfaction with pricing, particularly for tape and printing services, which customers felt were excessively high.

Customer Service

Customer service experiences varied widely, with some praising individual employees for their helpfulness, while others reported negative interactions and a lack of professionalism.
  • RB
    Rebecca Baker
    Dec 14, 2025
    5.0
    Friendly staff despite being very busy. My recent visit some of the people in the line were very grumpy and impatient even tho the line was moving pretty quickly. the staff kept their cool and were friendly with everyone.
  • DK
    Debbie Kaprove
    Dec 4, 2025
    5.0
    Helpful, efficient, friendly staff
  • AS
    Amir Peyman Soleymani
    Nov 24, 2025
    1.0
    Rude and arrogant
  • CS
    Celeste Sodergren
    Nov 17, 2025
    5.0
    The folks working were patient, friendly and efficient. They handled my box with care and did my Amazon return as well. I was a little flustered and they put me at ease. I greatly appreciate that they did not make me feel rushed, but opened a second line for the waiting customers so that the first person could handle my questions calmly and without interruption. They seemed like a good team!
  • KZ
    Kathy Zaccardi
    Nov 7, 2025
    1.0
    Went to drop off my package today at this location and it needed a 4” piece of tape. I was charged $3 for 4” of tape. What is that about? And beyond rude in there

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2195 in Vernon offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

What are the operating hours of The UPS Store #2195 in Vernon?

The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.