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Staples

4.1
(189 reviews)

Business Details

35 Talcottville Road, Vernon, CT
06066, United States
(860) 870-4032

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Vernon, CT provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
35 Talcottville Road, Vernon, CT
06066, United States

Hours

Reviews

4.1
189 reviews
5 stars
115
4 stars
33
3 stars
8
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and lack of assistance.

Printing Issues

Numerous complaints about printing services, including poor quality, system errors, and unhelpful staff responses.

Store Cleanliness

The store is generally reported as clean and organized, but there are significant complaints about the condition of the bathrooms.

Product Availability

Customers noted issues with product availability, particularly in the printing department and for specific items like toner cartridges.
  • AV
    Angela Valentine
    Feb 10, 2026
    5.0
    Easy to order online and pick up in your neighborhood store or orders shipped to your home
  • NB
    Nicole Buceivicius
    Feb 4, 2026
    1.0
    Every staples printing department is an actual nightmare, but this one takes the cake. Was looking to pay cash to print 12 pieces of paper, they made me buy a gift card in the exact amount it would cost. Surprise, their system cannot accept jobs from cards with exact payment. When they tried to print the last one on their printer in the back, it completely messed up the format/colors, their solution was “oh well”. In the end wasn’t able to get all my menus printed, enjoy the gift card I left there with $1.30 on it 🙄 was such an unnecessary hassle, I will not be back.
  • NS
    Nicolaus Schrum
    Jan 29, 2026
    4.0
    It's a Staples. Did not have the toner cartridge I was looking for so I'll have to order online.
  • SS
    Shell Ski
    Dec 21, 2025
    1.0
    My husband and I went to the Tricity Vernon Staples because we had to return 2 fairly expensive items . On Friday, December 19th around noontime, the older dark haired woman working at the return counter was blatantly rough with everyone's returns. She picks up the items and literally just drops them on the floor. I swear to you. We returned 2 expensive small appliances (our son bought double by mistake) and she picked up each box, turned and LITERALLY dropped them from waist height onto the floor. I guarantee they're either broken or dented now. She was neither pleasant nor unpleasant, but her carelessness of peoples items are something to behold. My husband returned a Canon printer a couple weeks prior (that his company bought) but had to return and he said the same woman, picked up the printer box and dropped it to the hard floor. Go in and see for yourself!!
  • JF
    Justin Firth
    Dec 3, 2025
    1.0
    WARNING: DO NOT HAVE ANYTHING PRINTED HERE!! I had a product that I produced sent for time sensative printing. I have had many such products printed in poster size through the years at this location. However, this time the day the product was to be picked up I recieved a call from a very rude print center representative who explained that they could not print the product due to copywrite. I explained how the image I was having printed was not, and could not, be copywrited, demonstrated it with a simple Google search, and was told that it wasn't her decision, that there is a corporate number that they call if they think an image is copywrited and they tell them what to do. I asked for the number, jotted it down, and tried to explain what the image was, how it was produced by me, etc, only to be hung up on. I did go on to call the number and they explained that, despite what I was told, the store makes the decision and the call center can't overrule them. She also confirmed that no one had called them, proving that what I was told was a blatent lie. As I said, I had used Staples and this location for years, but that is over. I would not go back to this location for any reason, and I would suggest that you avoid it as well!

Frequently Asked Questions About Staples

What are the regular operating hours for Staples in Vernon, CT?

Staples in Vernon, CT is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What services does Staples in Vernon offer?

The store offers printing, shipping, technology, travel, recycling, design, Amazon returns and pickup, passport photos, and direct mail services.

Brand Certified Facts from Staples

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Certified March 01, 2026Yext Knowledge Graph
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