United States Postal Service

2.7
48 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 185 E Elm St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
185 E Elm St, Torrington, CT
06790, United States

Hours

Reviews

2.7
48 reviews
5 stars
15
4 stars
4
3 stars
3
2 stars
2
1 star
24
  • LC
    Luz Castillo
    Jun 12, 2024
    5.0
    Muy buen servicio, muy amables, excelente 👌
  • JT
    James Taylor
    May 26, 2023
    3.0
    The drive up box outside is full and could not get anyone’s attention to empty it. People are nice here but they should be checking more often especially around the holidays. The drive up box is overflowing. They should make it easier when you call in to speak to a local rep so we can inform them of these issues
  • EB
    Erin Bennett
    Feb 4, 2019
    5.0
    Love the post office. Always so friendly and helpful!
  • AA
    AwesomeKitCat
    Feb 27, 2018
    1.0
    I can name at least 2 times in the past year where I received someone else's package. Addresses are completely different and not even remotely similar. Luckily I'm honest and bring the packages back to the post office for them to redeliver. I can also name at least 2 times this year where they lost packages I had shipped out and I had to submit a ticket to track them down. I sell stuff on ebay, so when they lose these packages I LOSE MONEY. Sure you can buy insurance, but I shouldn't have to buy insurance for them losing my stuff. That should be their responsibility and they should have to reimburse me when they're irresponsible. I can also name at least 3 times where they lost packages coming to me. 2 were eventually found, but one was never found. Luckily the companies I bought from refunded me, but still. All of the packages I mentioned have tracking numbers. what's the point of paying for tracking when you're going to lose stuff anyways? Tracking should be free! And they just raised the cost on shipping!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.