United States Postal Service

3.2
21 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 150 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
150 Main St, Thomaston, CT
06787, United States

Hours

Reviews

3.2
21 reviews
5 stars
11
4 stars
0
3 stars
1
2 stars
1
1 star
8
  • KS
    keri s
    Jul 31, 2025
    5.0
    I see a lot of bad reviews so I wanted to leave my own for a change of perspective ! I use this post office all the time and i haven't ever had an issue. I went in there this morning and the man that's always there in the morning ( Justin?) was so incredibly helpful. I was trying to track down a package I mailed 2 weeks ago that appeared to have been lost based on the tracking. He searched the system every way he could and despite me giving him all of the wrong info (I had the date and time wrong AND the person who had helped me that day wrong - I confused it with another day that I shipped a package) he was so patient and kind and he solved the mystery . He found the transaction and gave me plenty of proof that it was actually delivered last week despite the recipient not verifying that it was. He was the only one there and had other customers that he bounced back and forth between me and helping them and was still smiling and kind with us all. I would have lost patience with me if I were him lol! THANK YOU SO MUCH!!!!
  • AS
    Angela Szantyr
    Jul 3, 2023
    5.0
    The Thomaston P. O. has been a joy for me with which to deal for 35 years - friendly, knowledgeable employees at the counter, very helpful when I have postal issues and courteous at all times!
  • EL
    Edward LeMay
    Aug 7, 2021
    5.0
    Great service, never a problem!
  • DN
    dude nice
    Nov 25, 2020
    1.0
    I've had countless packages never delivered to my house even after informing them that they are able to turn around in my drive way. I regularly have time sensitive items and it's a major inconvenience to have to come the next day to receive items that should have been delivered. Front counter woman claims she left a note to the driver but I highly doubt she did. Avoid getting large packages if possible.
  • AH
    Amanda Hickey
    Jun 17, 2020
    1.0
    I use Thomaston USPS as little as possible because they NEVER deliver any item to my house. In addition to this, they frequently have our packages but don't give us slips so we have no idea about them unless we follow USPS tracking for our address. Such a hassle and employees are completely impossible to get through to.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.