United States Postal Service

3.2
21 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 150 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
150 Main St, Thomaston, CT
06787, United States

Hours

Reviews

3.2
21 reviews
5 stars
11
4 stars
0
3 stars
1
2 stars
1
1 star
8
  • KS
    keri s
    Jul 31, 2025
    5.0
    I see a lot of bad reviews so I wanted to leave my own for a change of perspective ! I use this post office all the time and i haven't ever had an issue. I went in there this morning and the man that's always there in the morning ( Justin?) was so incredibly helpful. I was trying to track down a package I mailed 2 weeks ago that appeared to have been lost based on the tracking. He searched the system every way he could and despite me giving him all of the wrong info (I had the date and time wrong AND the person who had helped me that day wrong - I confused it with another day that I shipped a package) he was so patient and kind and he solved the mystery . He found the transaction and gave me plenty of proof that it was actually delivered last week despite the recipient not verifying that it was. He was the only one there and had other customers that he bounced back and forth between me and helping them and was still smiling and kind with us all. I would have lost patience with me if I were him lol! THANK YOU SO MUCH!!!!
  • DB
    Deborah Bogert
    Oct 12, 2023
    1.0
    Been out taking care of appts all day.need to mail box ,pass by several different post offices along the way but decided I will go to thomaston office they are always so kind and helpful.Not today a young man brown hair mustache slight beard, rudest person I have encountered in thomaston.I lug my package not light place on counter and didn't tape it because I thought something one of form needed to go in ( overseas).asked thinking he would just be kind me tape it there , but nope he says tape it up meaning lug back to your car tape then come back.Hope others don't have to deal with him. Where is common courtesy and just doing your job to best of your ability.
  • SM
    Sandra McDonald
    Aug 13, 2022
    5.0
    What a lovely post office :) I sell on Etsy, and all the workers are always so helpful, answer questions thoughtfully and politely, and the service is incredible! Thank you for always allowing me to have an amazing experience.
  • RE
    Rebecca Edgett
    Apr 7, 2022
    5.0
    Always friendly here! All the people I've encountered in Thomaston post office are helpful and amazing!
  • CN
    Courtney N
    Apr 29, 2017
    2.0
    I have been having issues with delivery from this post office for over a year of living in my apartment. Today is the final straw. My apartment building has been explained to multiple people at this post office yet they can't seem to put my packages at the appropriate place. I have to call each time and complain. One time- $140 boots went missing and was never found. Today- a box with $100 worth of items is missing.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.