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The UPS Store #6538 in Stratford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Across Cvs And Advance Auto Part.
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior.
Pricing Issues
Many customers expressed dissatisfaction with perceived overcharging for services such as tape and printing, leading to claims of being nickeled and dimed.
Efficiency
The store is noted for its quick service during busy times, although some customers experienced long waits due to overwhelmed staff.
Location Challenges
Customers mentioned difficulties with parking and finding the store, which is located in a busy strip.
Inconsistent Policies
There are complaints about inconsistent enforcement of store policies, particularly regarding packaging requirements for returns.
AD
Adriana Cleaning Doctor
Nov 12, 2025
5.0
I was incorrectly overcharged and they called me to refund the money.
ND
Noelle DeLeo
Nov 12, 2025
5.0
Excellent customer service, low employee turnover; always same friendly faces. I haven’t seen anything but stellar customer service given to all in the past 3 years when I visit weekly for my job.
JS
Julia Skrtich
Nov 9, 2025
3.0
Very long line while I was there and the employees seemed a bit overwhelmed but it was ok.
SR
Steven Rivera
Oct 31, 2025
1.0
Sending an overnight letter. They said they are out of the express envelopes that these usually go in but tried to sell me a different package. Rude and unfriendly at the counter. Barely seemed awake.
AA
Andres Ayala
Oct 20, 2025
4.0
The storefront is a bit difficult to find but they are in a small strip where various businesses are at. The employees were very helpful in explaining their services. The store front handles all packages going out via UPS.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6538 in Stratford offer?
The UPS Store #6538 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.
What are the operating hours of The UPS Store #6538?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #6538 open on holidays?
The store is closed on November 27, December 25 and 31, January 1, and January 19. On other holidays like November 11 and 28, regular hours apply.
What payment methods are accepted at The UPS Store #6538?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #6538 located?
It is located at 1345 Barnum Ave, Ste 9, Stratford, CT 06614, USA, across from CVS and Advance Auto Parts.
Can I send mail or packages at The UPS Store #6538?
Yes, the store provides mailing and shipping services, including mailbox rentals and shipping supplies.
Are there any nearby restaurants where I can grab a meal before or after visiting The UPS Store #6538?
Yes, Main Wah Restaurant, KFC, Subway, Wings Over Stratford, and Salerno's Apizza are nearby dining options.
What other local businesses are near The UPS Store #6538 that might be useful to customers?
Nearby businesses include Cricket Wireless Authorized Retailer and Park City Wireless for mobile needs, Latin Style and Magic Nails for beauty services, and Shred Nations for shredding services.
Are there any nearby financial or insurance services close to The UPS Store #6538?
Yes, ATAX Barnum Ave provides accounting services, Nationwide Insurance: Zakaria S Haque Agency, and Bond Insurance Group LLC offer insurance services nearby.
How can I contact The UPS Store #6538 for inquiries or appointments?
You can call them at +1 203-690-1494 or email store6538@theupsstore.com.