Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6538 in Stratford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Across Cvs And Advance Auto Part.
Details
- DeliveryNot available
Location
Hours
Reviews
3.0
130 reviews
5 stars
54
4 stars
8
3 stars
6
2 stars
3
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rudeness and unprofessional behavior.
Pricing Issues
Many customers expressed frustration over perceived overcharging for services like tape and printing, with complaints about hidden fees.
Efficiency
While some customers noted long wait times and overwhelmed staff, others appreciated the quick service and efficiency during busy periods.
Store Management
There are numerous complaints about inconsistent policies and management practices, leading to customer dissatisfaction.
Convenience
The location is considered convenient for package drop-offs, but parking is often described as challenging.
- KHKevin Harp4 days ago1.0I had the same experience as Crystal Wooley. I needed only 6" of tape so the UPS Pakage would not rip open and the Clerk had 3 tape hand guns right behind her. She started raising her voice at me like I had stolen something or asked to borrow some money. I'm glad I had some tape in my car. I went back in and the other clerk was so pleasant and she even asked if I could wheel the hand truck with the heavy box to the back of the store and I wheeled it in the back of the store for her. If I'm able to help why I could not get a strip of tape. I know times are hard but damn. All set going to 1345 Barnum Ave location. It was so embarrassing to have someone raised their voice for a piece of tape?
- CWCrystal WoolleyDec 15, 20251.0This is the most difficult unpleasant UPS drop off without them charging for what is suppose to be a free drop off. Whether it’s a complaint about how it’s packaged(which is the original packaging) or a piece of tape for a package you received in it’s original form I.e. you didn’t even open the package they are telling you have to buy a whole tape or if they tape it for you they are going charge you!! They are even charging to attached the return label you provide. When I go to other ups stores they are warm and welcoming no aggravation to drop a package off ups slips available free of cost to place your return labels. Safe to say I will not be visiting that ups store on Barnum Ave in Stratford!!!
- ADAdriana Cleaning DoctorNov 12, 20255.0I was incorrectly overcharged and they called me to refund the money.
- NDNoelle DeLeoNov 12, 20255.0Excellent customer service, low employee turnover; always same friendly faces. I haven’t seen anything but stellar customer service given to all in the past 3 years when I visit weekly for my job.
- JSJulia SkrtichNov 9, 20253.0Very long line while I was there and the employees seemed a bit overwhelmed but it was ok.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6538 in Stratford offer?
The UPS Store #6538 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.
What are the operating hours of The UPS Store #6538?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #6538 open on holidays?
The store is closed on November 27, December 25 and 31, January 1, and January 19. On other holidays like November 11 and 28, regular hours apply.
What payment methods are accepted at The UPS Store #6538?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #6538 located?
It is located at 1345 Barnum Ave, Ste 9, Stratford, CT 06614, USA, across from CVS and Advance Auto Parts.
Can I send mail or packages at The UPS Store #6538?
Yes, the store provides mailing and shipping services, including mailbox rentals and shipping supplies.
Are there any nearby restaurants where I can grab a meal before or after visiting The UPS Store #6538?
Yes, Main Wah Restaurant, KFC, Subway, Wings Over Stratford, and Salerno's Apizza are nearby dining options.
What other local businesses are near The UPS Store #6538 that might be useful to customers?
Nearby businesses include Cricket Wireless Authorized Retailer and Park City Wireless for mobile needs, Latin Style and Magic Nails for beauty services, and Shred Nations for shredding services.
Are there any nearby financial or insurance services close to The UPS Store #6538?
Yes, ATAX Barnum Ave provides accounting services, Nationwide Insurance: Zakaria S Haque Agency, and Bond Insurance Group LLC offer insurance services nearby.
How can I contact The UPS Store #6538 for inquiries or appointments?
You can call them at +1 203-690-1494 or email store6538@theupsstore.com.