Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9 Charles Smith Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Amazing customer service from Chee, I was running behind and he helped me make sure all my packages got out for the holidays 🙏
JC
Jackie C
Dec 12, 2025
5.0
They are ready to help and always friendly. Worth the trip if you need help filling out any postal forms.
JA
Janet Avery
Dec 9, 2025
1.0
I went to the Storrs post office this morning (December 9) to buy stamps to mail my holiday cards. The clerks had no holiday stamps and argued with each other about who could open the safe to get some. After several minutes the male clerk got stamps and then, after all that, the female clerk said there was a process and they couldn’t sell them to me until later!
Instead I went to the Mansfield Center post office and bought my stamps from a very nice and efficient clerk, with no problems. I think I’ll stick with that post office instead!
AJ
Ashley Jellen
Nov 9, 2019
1.0
1- I attempted to mail something 3 days ago and it is still in my mail box
2- haven’t gotten mail in 3 days and this is a regular occurrence
3- frequently mark packages as “delivered” when they have not been
4- regularly claim delivery has been attempted but I know it wasn’t because of my security cameras
5-1 star because I do occasionally receive my mail
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What products and services are offered at the United States Postal Service located at 9 Charles Smith Way?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most can also take your passport photo. You should complete and print your passport application form before applying.
Is it necessary to make an appointment for passport services here?
Yes, most passport services require an appointment scheduled through the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 8:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I rent a Post Office Box online for this location?
Yes, you can search for available PO Boxes and reserve one online. After reserving, you will receive instructions for completing the setup in person at the Post Office.
Are PO Boxes accessible after regular lobby hours at this Post Office?
Most USPS locations, including this one, typically offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so it's best to check with this local Post Office.
What other nearby places can help me with shipping and mailing needs?
Nearby places such as The UPS Store 6669 offer packing supplies, shipping, and printing services, which can complement your visit to the Post Office.
Are there nearby places where I can grab food or coffee before or after my visit?
Yes, nearby options include Starbucks for coffee, Haven Hot Chicken and Wingstop for chicken dishes, and D.P. Dough or University Pizzeria for pizza.
Is there a bookstore near the Post Office where I can browse or relax?
Barnes & Noble, a nearby bookstore, is a great place to visit for books and a relaxing atmosphere before or after your Post Office visit.
How can nearby educational centers benefit me when visiting the Post Office?
Nearby tutoring and educational centers like Mathnasium of Storrs and BrightPath Mansfield offer services for families and students, which can be convenient if you need to coordinate mail or package pickups with school activities.