United States Postal Service

2.8
40 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9 Charles Smith Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9 Charles Smith Way, Storrs Mansfield, CT
06268, United States

Hours

Reviews

2.8
40 reviews
5 stars
17
4 stars
1
3 stars
0
2 stars
1
1 star
21
  • CC
    Cailyn Criniti
    Dec 20, 2025
    5.0
    Amazing customer service from Chee, I was running behind and he helped me make sure all my packages got out for the holidays 🙏
  • JC
    Jackie C
    Dec 12, 2025
    5.0
    They are ready to help and always friendly. Worth the trip if you need help filling out any postal forms.
  • JA
    Janet Avery
    Dec 9, 2025
    1.0
    I went to the Storrs post office this morning (December 9) to buy stamps to mail my holiday cards. The clerks had no holiday stamps and argued with each other about who could open the safe to get some. After several minutes the male clerk got stamps and then, after all that, the female clerk said there was a process and they couldn’t sell them to me until later! Instead I went to the Mansfield Center post office and bought my stamps from a very nice and efficient clerk, with no problems. I think I’ll stick with that post office instead!
  • AJ
    Ashley Jellen
    Nov 9, 2019
    1.0
    1- I attempted to mail something 3 days ago and it is still in my mail box 2- haven’t gotten mail in 3 days and this is a regular occurrence 3- frequently mark packages as “delivered” when they have not been 4- regularly claim delivery has been attempted but I know it wasn’t because of my security cameras 5-1 star because I do occasionally receive my mail
  • JP
    Jay Patel
    Aug 30, 2019
    1.0
    Very rude employees

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.