Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 9 Charles Smith Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
9 Charles Smith Way, Storrs Mansfield, CT
06268, United States
Hours
Reviews
2.8
36 reviews
5 stars
15
4 stars
1
3 stars0
2 stars
1
1 star
19
- JRJennifer RuizJun 25, 20251.0Today I called about some packages I had there and Mr. Chi was very rude, with a very bad attitude and unprofessional, he showed no interest in helping me, he denied that the packages were there and he didn't even ask me for the tracking number to verify, and he sent me to another email and when I went there the girl helped me and called Mr. Chi who again with his bad attitude told him that they weren't there without verifying, once he decided to verify after I don't know how many attempts he told us that the packages were there and hung up the call. They should check what kind of people they hire to work with customer service,
- AAAnakinSLucienJun 19, 20251.0Not open on Juneteenth. The stupid app did not even update basic information like this
- MBMichele BeersMay 27, 20251.0I continue to be amazed by the inconsistent service at the Storrs post office! It is almost as if they vie to see who is NOT going to assist customers. I have witnessed employees treating foreign students rudely, have been told my perfume stinks (when I don't wear perfume--the gentlemen behind me told the employee it was his cologne), and now I can add employees arguing about schedules and yelling at each other in front of customers to my list! All while NOT waiting on those of us in line! Needless to say we left without mailing our letters or packages. I was not about to stick around to be waited on by the employee who had just yelled at a fellow employee that she was coming to help us. So very, very wrong! Please fix this!
- BMBug MeadJul 2, 20165.0Great post Office Great service Great building Why use UPS or Fed-Ex when you can ship a package Cheaper with the Post office then any other way of shipping..I will always use the United States Postal Service for my Needs stamps or package.. Give a Grade of 10. Supervises is not a great person. But everyone else there is GREAT !!! Give them a Raise and Fire The Supervisor.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What products and services are offered at the United States Postal Service located at 9 Charles Smith Way?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most can also take your passport photo. You should complete and print your passport application form before applying.
Is it necessary to make an appointment for passport services here?
Yes, most passport services require an appointment scheduled through the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 8:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I rent a Post Office Box online for this location?
Yes, you can search for available PO Boxes and reserve one online. After reserving, you will receive instructions for completing the setup in person at the Post Office.
Are PO Boxes accessible after regular lobby hours at this Post Office?
Most USPS locations, including this one, typically offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so it's best to check with this local Post Office.
What other nearby places can help me with shipping and mailing needs?
Nearby places such as The UPS Store 6669 offer packing supplies, shipping, and printing services, which can complement your visit to the Post Office.
Are there nearby places where I can grab food or coffee before or after my visit?
Yes, nearby options include Starbucks for coffee, Haven Hot Chicken and Wingstop for chicken dishes, and D.P. Dough or University Pizzeria for pizza.
Is there a bookstore near the Post Office where I can browse or relax?
Barnes & Noble, a nearby bookstore, is a great place to visit for books and a relaxing atmosphere before or after your Post Office visit.
How can nearby educational centers benefit me when visiting the Post Office?
Nearby tutoring and educational centers like Mathnasium of Storrs and BrightPath Mansfield offer services for families and students, which can be convenient if you need to coordinate mail or package pickups with school activities.