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United States Postal Service

2.2
(33 reviews)

Business Details

402 Pequot Ave, Southport, CT
06890, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 402 Pequot Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
402 Pequot Ave, Southport, CT
06890, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

2.2
33 reviews
5 stars
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0
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1 star
23
  • NW
    Neve White
    Mar 23, 2026
    1.0
    I went to post a package today. I made a mistake which I will happily admit to regarding the ‘to’ and ‘from’ which I was more than happy to admit to, and resolve. Unfortunately the person who was ‘assisting’ me did not feel like being overly helpful, I politely asked for a pen and was incredibly apologetic for the mishap but she did not seem to like that answer and way muttering about how I will probably not return the pen as most like to steal them. I walked out because I didn’t feel like being treated in that manner.
  • PH
    Petra H
    Jan 8, 2026
    1.0
    I had an extremely disappointing and unprofessional experience at the Southport Post Office during my scheduled passport appointment. The older woman working the counter, Marie, showed a complete lack of professionalism and basic customer service. Despite having a confirmed appointment, I was ignored and repeatedly told to “wait”. After she took my IDs and personal information, she instructed me to go wait in the lobby. I questioned this and explained that I felt uncomfortable waiting in the lobby while she had my personal documents and sensitive information. After being told to wait even longer, I asked for all of my paperwork and IDs back and chose to leave. The entire interaction was handled poorly and made me feel uncomfortable and disrespected. Appointments are scheduled for a reason, especially when dealing with sensitive personal information. This experience was frustrating, unprofessional, and unacceptable. I hope management takes this seriously, as this behavior reflects very poorly on the post office.
  • AS
    Adam S.
    Nov 10, 2023
    5.0
    Got passports for the kids here. Lin (spelling likely incorrect) was great. Unexpectedly efficient.
  • DD
    Dizzy
    Sep 21, 2023
    1.0
    Zero for customer service
  • T
    Tina :)
    Apr 20, 2023
    1.0
    Went here for the first time and will not return. Extremely discriminatory and racist remarks from the manager. I was appalled to hear those comments and reported the manager to the appropriate governmental agencies. I hope to see them take action soon over this inappropriate behavior at this branch.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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