Brand Certified
United States Postal Service
2.3(32 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
402 Pequot Ave, Southport, CT
06890, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 402 Pequot Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
32 reviews
5 stars
10
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1 star
22
- PHPetra HJan 8, 20261.0I had an extremely disappointing and unprofessional experience at the Southport Post Office during my scheduled passport appointment. The older woman working the counter, Marie, showed a complete lack of professionalism and basic customer service. Despite having a confirmed appointment, I was ignored and repeatedly told to “wait”. After she took my IDs and personal information, she instructed me to go wait in the lobby. I questioned this and explained that I felt uncomfortable waiting in the lobby while she had my personal documents and sensitive information. After being told to wait even longer, I asked for all of my paperwork and IDs back and chose to leave. The entire interaction was handled poorly and made me feel uncomfortable and disrespected. Appointments are scheduled for a reason, especially when dealing with sensitive personal information. This experience was frustrating, unprofessional, and unacceptable. I hope management takes this seriously, as this behavior reflects very poorly on the post office.
- SSSoni SarfarazFeb 6, 20241.0A white lady named Maria and he white young coworker Male, did not want to help me with my passport renewal process questions. They were kind to the other white people coming into the post office, but when it was my turn they had an attitude, especially the lady named Maria. Really hurt and disappointed with the racism I had to deal with. Now I’m concerned my passport won’t renew.
- ASAdam S.Nov 10, 20235.0Got passports for the kids here. Lin (spelling likely incorrect) was great. Unexpectedly efficient.
- DDDizzySep 21, 20231.0Zero for customer service
- TTina :)Apr 20, 20231.0Went here for the first time and will not return. Extremely discriminatory and racist remarks from the manager. I was appalled to hear those comments and reported the manager to the appropriate governmental agencies. I hope to see them take action soon over this inappropriate behavior at this branch.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the main services offered at the United States Postal Service at 402 Pequot Ave?
The United States Postal Service at 402 Pequot Ave offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and other postal services.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. Department of State passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require you to schedule an appointment using the online scheduler, though limited walk-in hours may be available.
What are the hours of operation for the USPS at 402 Pequot Ave?
The Post Office is open Monday through Friday from 9 AM to 5 PM, Saturdays from 9 AM to 12 PM, and is closed on Sundays.
Is it possible to get a PO Box at this USPS location?
Yes, you can apply for a PO Box online or in person at this location. You'll need two forms of ID to complete an in-person application.
Can I access my PO Box outside of normal business hours at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with the local office.
How do I find this USPS location using public transportation?
The Southport Train Station nearby provides convenient travel options to reach the USPS at 402 Pequot Ave.
Are there any dining options near the USPS at 402 Pequot Ave for customers who want to grab a meal before or after their visit?
Yes, nearby dining includes Horseshoe Cafe, Paci Restaurant, The Sono Baking Company and Cafe, and SoNo Baking Co.
What nearby businesses could I visit for shopping or gifts near the USPS at Southport?
Nearby shopping options include Kasson Jewelers, Fairfield Women's Exchange, Lattice House gift shop, and several antique stores such as Runk Douglas Antiques and Foxtrot Home.
Where can I find additional USPS resources or schedule appointments online?
You can schedule appointments and access USPS services online via the USPS website: https://tools.usps.com/locations/details/1382374 or use the USPS mobile apps available on iOS and Android.
Brand Certified Facts from United States Postal Service
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