The UPS Store

4.2
258 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6098 in Southbury offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Notary Services Available On Saturdays.

Details

  • DeliveryNot available

Location

The UPS Store
100 Main St N, Southbury, CT
06488, United States

Hours

Reviews

4.2
258 reviews
5 stars
200
4 stars
3
3 stars
2
2 stars
2
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, with many highlighting specific employees for their outstanding service.

New Ownership

The recent change in ownership has led to improved customer experiences, with many reviews noting the positive impact of the new owners on service quality.

Mixed Experiences

While many customers reported excellent service, some noted instances of rudeness or unhelpfulness from specific staff members, indicating inconsistency in customer interactions.

Convenience

Customers appreciated the store's convenient location and quick service, especially for Amazon returns, making it a preferred choice for shipping needs.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding additional charges for services like printing and packaging.
  • TW
    Tyler Williams
    Nov 5, 2025
    1.0
    Extremely rude customer service. If it’s such an inconvenience to you for me to pay for a service you provide, I’ll just go elsewhere.
  • SB
    SaKe Blooms
    Oct 24, 2025
    5.0
    I just got help from the worker Josh and he was very helpful and respectful. Thank you so much Josh!
  • SK
    Samy Khersto
    Oct 19, 2025
    5.0
    Good costumer service and good price with shipping on time
  • GK
    George Knezek
    Oct 18, 2025
    4.0
    Staff can a bit unfriendly especially when the store is crowded.
  • GC
    George Carfi
    Oct 14, 2025
    5.0
    Outstanding service helping with insurance claim... every one is hereoutstanding

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Southbury offer?

The UPS Store #6098 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.