United States Postal Service

2.8
33 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 189 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
189 Main St, Putnam, CT
06260, United States

Hours

Reviews

2.8
33 reviews
5 stars
12
4 stars
2
3 stars
2
2 stars
1
1 star
16
  • CM
    Cody Mathieu
    Dec 18, 2025
    1.0
    would give 0 stars if i could literally they get paid to do nothing and be rude to customers guy refused to even look up if my package was there and they basically held my mail hostage because they will make no real attempts inform you when the package is delivered
  • JG
    J Gibbs
    Dec 2, 2025
    1.0
    Don't waste your time going here for fingerprinting services. Complete joke and waste of time. Staff unwelcoming and didn't want to do their jobs. Drove out to Windsor and had quite the opposite experience.
  • LG
    Lise Goulet
    Dec 1, 2025
    1.0
    The male counter guy needs a how to be polite to customers class.
  • JO
    Jon O'neil
    Dec 5, 2023
    5.0
    This Post office is the best around, they have all the services you need with a very friendly staff. Caroline was extremely helpful and friendly. Definitely gives the USPS a good look, I appreciate this office!!!!
  • TF
    Theresa Fitzpatrick
    Jun 13, 2022
    1.0
    EDIT: After having to go down to the post office to collect my mail and to find out WHY it wasn't delivered, I am extremely disappointed. I spoke with Louise, the Supervisor. Not only was she extremely rude, but she also refused to listen to anything I had to say and spoke to me as if I was garbage. And I was being NICE. Whoever is delivering mail on Walnut St. while our regular gentleman is out, is lazy. Pure and simple. I have TWO ways to reach my mailbox. Stairs from the street or my driveway. Considering the stairs are pretty steep, I would think the driveway would be easier. I was told they pick ONE route to deliver mail and that's it. So IF by chance there IS something wrong with my stairs, there is another perfectly good way to reach my mailbox and it's even EASIER! Based on other reviews being left, there should certainly be an investigation into the Putnam Post Office!! I WILL be contacting BOTH the Post Master AND Consumer Affairs along with the BBB. Louise should be FIRED. I HAVE to give one star, otherwise, you would get NONE! SHAME on you Louise! Damaged packages, packages, and mail not being delivered for weeks at a time. What the hell is going on down there??

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.