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Visit your local Post Office™ at 189 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
would give 0 stars if i could literally they get paid to do nothing and be rude to customers guy refused to even look up if my package was there and they basically held my mail hostage because they will make no real attempts inform you when the package is delivered
JG
J Gibbs
Dec 2, 2025
1.0
Don't waste your time going here for fingerprinting services. Complete joke and waste of time. Staff unwelcoming and didn't want to do their jobs. Drove out to Windsor and had quite the opposite experience.
LG
Lise Goulet
Dec 1, 2025
1.0
The male counter guy needs a how to be polite to customers class.
JO
Jon O'neil
Dec 5, 2023
5.0
This Post office is the best around, they have all the services you need with a very friendly staff. Caroline was extremely helpful and friendly. Definitely gives the USPS a good look, I appreciate this office!!!!
TF
Theresa Fitzpatrick
Jun 13, 2022
1.0
EDIT: After having to go down to the post office to collect my mail and to find out WHY it wasn't delivered, I am extremely disappointed.
I spoke with Louise, the Supervisor. Not only was she extremely rude, but she also refused to listen to anything I had to say and spoke to me as if I was garbage. And I was being NICE.
Whoever is delivering mail on Walnut St. while our regular gentleman is out, is lazy. Pure and simple. I have TWO ways to reach my mailbox. Stairs from the street or my driveway. Considering the stairs are pretty steep, I would think the driveway would be easier.
I was told they pick ONE route to deliver mail and that's it. So IF by chance there IS something wrong with my stairs, there is another perfectly good way to reach my mailbox and it's even EASIER!
Based on other reviews being left, there should certainly be an investigation into the Putnam Post Office!!
I WILL be contacting BOTH the Post Master AND Consumer Affairs along with the BBB.
Louise should be FIRED.
I HAVE to give one star, otherwise, you would get NONE!
SHAME on you Louise!
Damaged packages, packages, and mail not being delivered for weeks at a time. What the hell is going on down there??
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 189 Main St offer?
The USPS location at 189 Main St offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the USPS 189 Main St operating hours?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I reserve a PO Box online for the Putnam USPS?
Yes, you can search for available PO Boxes and reserve one securely online at the USPS website, then complete setup in person.
What is the fee for a passport photo at the USPS location?
The current fee for a passport photo is $15 at USPS locations offering photo services.
How can I access my PO Box after hours at this Post Office?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, though it’s best to check specific access hours with your local Post Office.
Are there any dining options near the USPS at 189 Main St?
Yes, nearby dining includes The Painted Baker Cafe for breakfast or smoothies, Main St. Grille for brunch, and Chubby Dog Coffee Co. for coffee and tea.
What community services and organizations are close to the USPS on Main St?
Nearby community services include The Northeast Connecticut Education Foundation and The Putnam Business Association, which host various local support and educational activities.
If I visit the USPS at 189 Main St, are there other useful businesses nearby?
Yes, nearby businesses include bankHometown and Bank of America for banking, Luna Salon for beauty services, and Putnam Cyclery for bike rentals and sporting goods.