Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5977 in Prospect offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Park Plaza - Next Door To Webster Bank.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
274 reviews
5 stars
168
4 stars
11
3 stars2
2 stars
9
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being helpful and friendly, others reported rude behavior and poor service.
Staffing Issues
Many reviews highlighted a lack of staff during busy times, leading to long wait times and frustration among customers.
Packaging and Shipping
Customers generally appreciated the care taken in packaging items, although there were complaints about additional charges for supplies like tape.
Store Management
The new ownership received positive remarks for improving the store's service, contrasting with previous negative experiences under former management.
Operational Hours
Several customers expressed frustration over inconsistent opening hours and delays in service.
- SJSeema Jagsaran3 days ago4.0Always quick, helpful and staff tries hard to get customers in and out.
- HHH HhgdDec 9, 20251.0Impossible to get ahold of anyone and their near non existent customer service has no issue losing your package and lying to your face about it,
- BLbrandon lDec 9, 20251.0Cant even get their phone to ring
- MKMohammad shabbir KhanDec 8, 20252.0Bad service
- J9James 98Nov 22, 20253.0This place always has a hard time hiring staff could not get in the door at least 12 people ahead of me and not moving for 5 mins pls for the love of God hire more people at least for the holidays
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5977 in Prospect offer?
The UPS Store #5977 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the operating hours of The UPS Store #5977?
The UPS Store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday and Sunday from 10:00 AM to 4:30 PM, with some holiday exceptions.
Is The UPS Store #5977 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 4:30 PM. Holiday hours may vary.
Where is The UPS Store #5977 located?
It is located at 47 Waterbury Rd, Prospect, CT 06712, next door to Webster Bank in Park Plaza.
What payment options does The UPS Store #5977 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5977 offer mailbox rental services?
Yes, mailbox rental and mailbox services are available for receiving mail and packages.
Are there any nearby coffee shops where I can grab a drink before or after my visit?
Yes, Spill the Beans coffee shop is located nearby, perfect for a coffee break before or after your visit.
Is there a place nearby where I can handle legal or insurance needs?
Nearby MSA Services, LLC provides legal and insurance services, which could be convenient if you need related assistance.
Can I find dining options near The UPS Store #5977?
Yes, Home Town Pizza is located nearby where you can enjoy a meal before or after your visit.
Does The UPS Store #5977 provide special offers or coupons?
Yes, you can save big with their special offers and coupons available on their website.