United States Postal Service

3.0
23 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 12 Halls Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12 Halls Rd, Old Lyme, CT
06371, United States

Hours

Reviews

3.0
23 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
3
1 star
9
  • TS
    T S
    Dec 23, 2023
    5.0
    I've been going to this P.O at least two times a week. For years. Not only are many of these reviews inaccurate, they're incredibly mean. I always found the people that work there really pleasant and efficient-even when the line is out the door. Having been a fly on the wall listening to a number of really irritating customers, you might want to ask yourself what kind of customer service YOU would provide should you be in their shoes. You want great service? Be nice.
  • EH
    E Jennifer Hall
    Apr 24, 2022
    5.0
    My small business depends on this post office and they've always been courteous and helpful!
  • JA
    John Appleman
    Dec 1, 2021
    1.0
    I live in town but keep a PO box elsewhere. Worst of the worst. The post master makes up her own rules, had several interactions with them about things that make your head spin. They either have never read postal regulations, or don't care. Certainly customer service is not a priority.
  • KN
    katia Nickolova
    Oct 3, 2019
    1.0
    Very disorganized office and mail gets lost all the time. It is ridiculous how bad they are when it comes to delivery. Numerous packages have been displaced as well.
  • CS
    Cheyenne Shaw
    Mar 9, 2017
    1.0
    Now I have to go down there because some idiot didn't scan in my package and nobody knows where it is. How does that happened? I bet somebody stole it but I will find out. Calling doesn't help either I called twice today and the lady who answered Peggy or whatever her name is was no help at all. I'll stick to old saybrook. If i could have left no stars I would have.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.