United States Postal Service

2.1
119 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 16 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16 Washington St, Norwalk, CT
06854, United States

Hours

Reviews

2.1
119 reviews
5 stars
27
4 stars
6
3 stars
0
2 stars
5
1 star
81
  • LV
    Lesly Vidal
    Sep 26, 2025
    5.0
    All the workers are beyond sweet and always in a great mood, making every visit such a pleasant and welcoming experience!
  • NS
    Nicholas Stile
    Sep 13, 2025
    1.0
    Absolute dump
  • KB
    Kleberson Balbino
    Aug 22, 2025
    1.0
    Staff hate their jobs.
  • AS
    Annette Silva
    Jul 7, 2025
    1.0
    This post office is by far the worst post office ever. They need better management. Don’t ever buy a P.O. Box here, you will never get your packages. Customer service sucks. They never answer the phone. And nobody’s knows nothing. They must just anybody in this place.
  • JJ
    jimmy jubes
    Jun 26, 2025
    5.0
    Went to this Post Office last week. There was a line and the female who was working so hard and professional had an impatient customer yelling at her that they should get more help. A customer thankfully stepped in and said “it’s not her fault - call your congressman” He continued to complain but I let him go ahead of me and said “They are working hard here” She handled the situation with class and dignity and won the respect of everyone there. That said wondering why it takes the post office 4 days to deliver a certified letter to the next town - but I digress.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.