Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0319 in Norwalk offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Perry Plaza Across From Cvs.
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
155 reviews
5 stars
105
4 stars1
3 stars
4
2 stars
3
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly, helpful, and professional, there were also numerous complaints about rude and unhelpful interactions, particularly from the owner.
Staff Recognition
Several employees, especially Ann Marie and Shakil, received high praise for their exceptional service and ability to remember customers' names, contributing to a welcoming atmosphere.
Pricing Issues
Customers expressed frustration over unexpected charges for services like tape, leading to negative experiences and suggestions to seek alternatives.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, making the process of shipping and returns easy for customers.
Inconsistency
There were mixed reviews regarding the overall experience, with some customers reporting excellent service while others encountered significant issues, indicating inconsistency in service quality.
- AHAlexander Freedman (Frito Haze)Nov 12, 20255.0Sebastian L made my life easy, 3 trips and he never talked or complained once, I usually stick to USPS but I'll def be here more often
- HLHarshini LakshmananOct 9, 20255.0The service was impeccable. The staff helped me with more required. Let me charge my phone and return it (because I was trading it in for a new one). They were patient and helpful. Always had a delightful experience. Will be coming back
- SSSteven SSep 22, 20252.0WOW. I would be ashamed to charge people $2 dollars for a one foot long tape. It never happened to me going to other UPS stores. Very cheap.
- CSCT Notary Near Me Zee (CT Mobile Notary Services)Sep 15, 20255.0Ann Marie is absolutely phenomenal! She always greets you with a warm smile and somehow remembers every customer, even over the phone. I’ve visited several locations in the area, and this one truly stands out as the best. Highly recommend!
- EOelaine osowskiAug 22, 20255.0Super fast, friendly service, easy return. Thank you!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Norwalk?
The UPS Store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 3:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store in Norwalk open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
What services does The UPS Store offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store located in Norwalk?
The UPS Store is located at 304 Main Ave, Norwalk, CT 06851, in Perry Plaza across from CVS.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, The UPS Store provides mailbox rental services for mail and packages.
Are there any holiday closures for The UPS Store in Norwalk?
The store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026; it operates on regular hours on other listed holiday dates.
How can I access The UPS Store in Norwalk using public transit or while visiting nearby places?
The UPS Store is conveniently located in Perry Plaza across from CVS, near community centers like Love Of Orphans Foundation Inc. and Fairfield County Sports Commission, which can help you find the area when using local transit or visiting the neighborhood.
What nearby businesses can I visit when coming to The UPS Store in Norwalk?
Nearby you can find the Love Of Orphans Foundation Inc., Treasures Found estate liquidation, Jeff Bousquet Painting & Home Improvements, and the CT Firearm School, making the area convenient for multiple errands or activities.
Are there any nearby services for document shredding besides The UPS Store?
Yes, Shred Nations is a nearby service offering professional shredding services in the Norwalk area.