Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0319 in Norwalk offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Perry Plaza Across From Cvs.
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
161 reviews
5 stars
111
4 stars1
3 stars
4
2 stars
3
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting employees like Anne Marie and Shakil for their exceptional service.
Mixed Experiences
While some reviews praised the service, others reported rude interactions and poor customer service, particularly regarding charges for tape and handling returns.
Efficiency
Customers appreciated the quick and efficient service, often noting that their needs were met promptly without long waits.
Store Environment
The store was frequently described as clean and well-organized, contributing to a positive customer experience.
Pricing Concerns
Several customers expressed dissatisfaction with additional charges for services like tape, leading to frustration and negative experiences.
- AUA Google UserDec 20, 20255.0Gentleman was very helpful and polite. A+ service!
- JPJennifer PicagliDec 10, 20255.0Anne Marie is always incredibly accommodating and helpful. She always makes my experience more than pleasant. By far my favorite.
- NLN LopezDec 7, 20255.0Did an Amazon return and the process was quick and easy. Recommend this location and should ask for Sebastian if you want excellent customer service!
- AAAlex AfentoulidesDec 6, 20255.0Everyone is extremely friendly, helpful, and fun personalities that make your day better. Everyone there is great, today i got exceptional service and was helped by Anne Marie. Absolutely recommend this ups in particular.
- CMCarmen MoralesDec 2, 20255.0I had an urgent deadline and needed last-minute printing and mailing done right before closing. Ann Marie at the UPS Store on 304 Main Ave went above and beyond to help me. She stayed patient, professional, and incredibly kind while making sure every document was printed correctly, organized, and mailed out on time. Her customer service along with the rest of the team is outstanding, and I genuinely appreciate the extra effort she put in to help me meet my deadline. Thank you, Ann Marie — you truly saved my night! There is also another gentleman who has been there since the beginning, and he too consistently provides outstanding service — especially with notary work — and I appreciate his professionalism every time I visit. I highly recommend this UPS location!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Norwalk?
The UPS Store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 3:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store in Norwalk open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
What services does The UPS Store offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store located in Norwalk?
The UPS Store is located at 304 Main Ave, Norwalk, CT 06851, in Perry Plaza across from CVS.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, The UPS Store provides mailbox rental services for mail and packages.
Are there any holiday closures for The UPS Store in Norwalk?
The store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026; it operates on regular hours on other listed holiday dates.
How can I access The UPS Store in Norwalk using public transit or while visiting nearby places?
The UPS Store is conveniently located in Perry Plaza across from CVS, near community centers like Love Of Orphans Foundation Inc. and Fairfield County Sports Commission, which can help you find the area when using local transit or visiting the neighborhood.
What nearby businesses can I visit when coming to The UPS Store in Norwalk?
Nearby you can find the Love Of Orphans Foundation Inc., Treasures Found estate liquidation, Jeff Bousquet Painting & Home Improvements, and the CT Firearm School, making the area convenient for multiple errands or activities.
Are there any nearby services for document shredding besides The UPS Store?
Yes, Shred Nations is a nearby service offering professional shredding services in the Norwalk area.