Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Norwalk in Norwalk offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- DeliveryAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
3.9
143 reviews
5 stars
95
4 stars
9
3 stars
4
2 stars2
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and going above and beyond, particularly highlighting employees like Ann Marie and Nicole.
Delivery Issues
Numerous complaints were made regarding delivery problems, including packages marked as delivered but not received, and poor communication about delivery status.
Mixed Experiences
While some customers had positive experiences with shipping and service, others reported significant frustrations and dissatisfaction with the overall service quality.
Professionalism
Feedback varied on professionalism, with some praising staff for their knowledge and assistance, while others criticized the lack of attentiveness and responsiveness.
- EEEstefania5 days ago5.0Customer service at DHL at Norwalk is amazing. They always have a good attitude to help and super helpful
- FKFiona KingeryNov 17, 20255.0Ann Marie was amazing! She took the time to help me sort out a mess with a package fr Europe. Not only is she capable and professional, but she also really cares about offering excellent customer service. This is the kind of employee you want to retain. Highly recommend you give her a raise :)
- DLDylan LutomskiJul 19, 20251.0Made a mistake on a customs label, asked to update the total value - not a problem. Package was shipped, when it arrived in Dubai customs, the declared value was still the same. After troubleshooting trying to get it out of Dubai customs for over a month. They then hit me with a storage fee. Trying to file a claim is also a joke - the tracking number was updated to another number i wasn't even notified about. So I lost about $500 of merchandise, a very good customer & all I get is sorry for the mistake, and now im being ghosted asking how to file a claim. Not cool, not professional. Lost all my trust in DHL. Will never ship again with them.
- LBLeila Fernandes BrierFeb 11, 20255.0Nicole was so helpful — kind and professional. Will definitely use DHL again.
- RKRobyn KammererDec 20, 20231.0We went to drop off a package after confirming location on their website. We drove around the whole building and EVERY door said “must be authorized to enter.” There was no visible front door, entrance or drop off location of any kind. Such a bummer!
Frequently Asked Questions About DHL Express Service Point Norwalk
What international shipping services are offered at DHL Express Service Point Norwalk?
DHL Express Service Point Norwalk offers international shipping services with next day shipping and delivery for personal or business needs, including shipping luggage, passports, or packages of any size.
What are the operating hours of DHL Express Service Point Norwalk?
The service point is open Monday through Friday from 8:30 AM to 6:30 PM and is closed on Saturdays and Sundays.
Does DHL Express Service Point Norwalk offer delivery services?
Yes, delivery services are offered at this location.
Where is DHL Express Service Point Norwalk located?
It is located at 340 Wilson Ave, Norwalk, CT 06854, USA.
What payment options are available at DHL Express Service Point Norwalk?
They accept American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is there wheelchair accessible parking available at DHL Express Service Point Norwalk?
Yes, the location has wheelchair accessible parking available on site.
Can I use mobile apps to access DHL services at Norwalk?
Yes, you can use the DHL mobile apps available for Android and iOS devices via the Google Play Store and Apple App Store.
What nearby places can I visit along with DHL Express Service Point Norwalk?
Nearby you can find WinTech Racing, a sports and recreation venue, and Sports Mecca, a gym and fitness instruction venue, for leisure or workout before or after your visit.
Are there other DHL Express locations near the Norwalk service point?
Yes, there are several other DHL Express locations nearby offering freight, cargo, and postal services which might be convenient depending on your shipping needs.
Are there storage facility options close to DHL Express Service Point Norwalk?
Yes, nearby storage facilities include All Points Distribution, Drive-Up Storage, and Public Storage, which can be useful if you need to store items before shipping.