United States Postal Service

3.2
50 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 27 Masonic St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
27 Masonic St, New London, CT
06320, United States

Hours

Reviews

3.2
50 reviews
5 stars
23
4 stars
4
3 stars
2
2 stars
3
1 star
18
  • WS
    Wally Sanchez
    Nov 20, 2025
    5.0
    the mailman from my building is super great I always get my package on time he does a great job I am from new london connecticut
  • LM
    Lucy Meseha
    Aug 9, 2025
    1.0
    Sloppy garage scraps on tables all pens out of ink, only two windows open with lines going very slow then closed one while still long line had to buy/ask another patron for a stamp and leave after waiting in line for over 30 minutes!!!
  • TH
    Tracey Hickson
    Jan 2, 2023
    5.0
    I love this Post Office. The architecture is marvelous to look at and reeks of Nostalgia. I also miss the grumpy older gentleman the retired. He was perfect for this job. I also loved to make him smile. ❤️
  • DP
    David Ziemke (Wilmar Trading Post)
    Jan 16, 2020
    1.0
    Worst service we have ever had... issue after issue with them
  • KK
    K
    Aug 29, 2018
    5.0
    The staff here are great! Very friendly and very helpful. I've gone in here with lots of questions ranging from an address change to shipping or delivery. They are always patient, kind & helpful. The building is always clean. The lines can get long during busy hours however the staff are fast and efficient. *Also- I have had great experience with New London mail carriers. Friendly & great.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.