Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 27 Masonic St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
the mailman from my building is super great I always get my package on time he does a great job I am from new london connecticut
LM
Lucy Meseha
Aug 9, 2025
1.0
Sloppy garage scraps on tables all pens out of ink, only two windows open with lines going very slow then closed one while still long line had to buy/ask another patron for a stamp and leave after waiting in line for over 30 minutes!!!
RH
ramon hernandez
Jul 23, 2023
1.0
Horrible service they just left my package outside instead of putting in inside my mailbox like it was supposed to be. Sunday delivery i guess they just wanna go home early. My package easily fit inside my mailbox but they didn't even bother they just threw it outside and left.
CT
Cheyenne Tomlin
Dec 17, 2020
1.0
I ordered a Christmas gift and it was “delivered” 12/11/20. When I looked there was no package in sight. I sent an email online about the missing package and had to wait until the next business day to receive a response. I talked to Athena and she told me there was nothing that could be done because it was GPS scanned outside my door and that maybe somebody stole the package. I proceeded to tell her that the home renter checked the security camera and the mail carrier never delivered anything to my door at that time. She proceeded to tell me I could come to the office and receive the report that it was scanned at my address. All the other mail and packages that were delivered that day were there. She said she would contact the carrier to check with my neighbors and I haven’t heard or seen it since. I contacted the company that I ordered the gift from and they told me their records show my item was delivered on 12/1/2020. Either way, the post office was no help and I’m out an expensive gift for my mother-in-law for Christmas.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 27 Masonic St?
This Post Office offers mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled online, though limited walk-in hours may be available at select locations.
What are the operating hours for this USPS location?
Monday to Friday, the Post Office is open from 8:00 AM to 5:00 PM, and on Saturday from 8:00 AM to 1:00 PM. It is closed on Sundays.
How can I reserve a PO Box at the 27 Masonic St Post Office?
You can search and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at the Post Office.
Are PO Boxes at this location accessible after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary, so check with your local Post Office for details.
What nearby places can I visit around the United States Postal Service at 27 Masonic St?
Nearby places include Filer Community Church, Bunches O Munches food truck, Victory Church, and the Regional Innovation Center, all within close proximity for various services and activities.
How can nearby public services like New London City Hall and the Probate Court assist me during my visit?
New London City Hall and the New London Probate Court provide municipal and legal services nearby, helpful if you need government or legal assistance along with your postal visit.
Are there dining options near the United States Postal Service at 27 Masonic St?
Yes, Bunches O Munches food truck and Little Sister’s Bake Shop offer convenient dining options nearby for a quick meal or treats before or after your visit.
How can I find this Post Office using local transit or community landmarks?
Nearby landmarks like the Regional Innovation Center and The Chamber of Commerce of Eastern Connecticut can help orient you. Checking local transit routes to downtown New London area will guide you to 27 Masonic St.