United States Postal Service

3.2
49 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 27 Masonic St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
27 Masonic St, New London, CT
06320, United States

Hours

Reviews

3.2
49 reviews
5 stars
22
4 stars
4
3 stars
2
2 stars
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1 star
18
  • WS
    Wally Sanchez
    4 days ago
    5.0
    the mailman from my building is super great I always get my package on time he does a great job I am from new london connecticut
  • LM
    Lucy Meseha
    Aug 9, 2025
    1.0
    Sloppy garage scraps on tables all pens out of ink, only two windows open with lines going very slow then closed one while still long line had to buy/ask another patron for a stamp and leave after waiting in line for over 30 minutes!!!
  • RH
    ramon hernandez
    Jul 23, 2023
    1.0
    Horrible service they just left my package outside instead of putting in inside my mailbox like it was supposed to be. Sunday delivery i guess they just wanna go home early. My package easily fit inside my mailbox but they didn't even bother they just threw it outside and left.
  • CT
    Cheyenne Tomlin
    Dec 17, 2020
    1.0
    I ordered a Christmas gift and it was “delivered” 12/11/20. When I looked there was no package in sight. I sent an email online about the missing package and had to wait until the next business day to receive a response. I talked to Athena and she told me there was nothing that could be done because it was GPS scanned outside my door and that maybe somebody stole the package. I proceeded to tell her that the home renter checked the security camera and the mail carrier never delivered anything to my door at that time. She proceeded to tell me I could come to the office and receive the report that it was scanned at my address. All the other mail and packages that were delivered that day were there. She said she would contact the carrier to check with my neighbors and I haven’t heard or seen it since. I contacted the company that I ordered the gift from and they told me their records show my item was delivered on 12/1/2020. Either way, the post office was no help and I’m out an expensive gift for my mother-in-law for Christmas.
  • RM
    Raymond Mendez
    May 23, 2018
    5.0
    Beautiful Post Office lots of services

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.