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Staples

3.7
(191 reviews)

Business Details

292 US Rte 1, New London, CT
06320, United States
(860) 439-1872
https://stores.staples.com/ct/new-london/292-us-rte-1

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in New London, CT provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
292 US Rte 1, New London, CT
06320, United States

Hours

Reviews

3.7
191 reviews
5 stars
98
4 stars
28
3 stars
12
2 stars
16
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude and unprofessional behavior.

Pricing

Customers express dissatisfaction with high prices, particularly for printing services and office supplies.

Product Availability

While many customers appreciate the variety of products, some note that items are often out of stock.

Printing Services

Printing services receive significant criticism for being slow and unreliable, with many customers experiencing issues.

Store Environment

The store environment is described as clean and organized, but some customers report unpleasant odors and a lack of maintenance.
  • YM
    yvonne masters
    Feb 6, 2026
    5.0
    I always get my flyers from Staples. It is really easy to upload and order any amount I need online! The quality is always wonderful and their customer service is amazing. I have been coming here for several years now for my flyers and other needs. I have never had an issue or a bad experience! Thank you.:)
  • TC
    Theresa Cattalani
    Feb 4, 2026
    5.0
    Very helpful. Kinde was very helpful and friendly. # newlondonstaples
  • AA
    Anonymous
    Jan 31, 2026
    2.0
    Prices are absurd!! Just went to purchase a balloon from the party city addition. SAME ballon, perhaps slightly smaller, I purchased from party city last year and it cost me $15 for ONE blown up number 4 balloon (including the .99 cent weight). Total cost exactly a year ago was $11 (including a .99 cent weight). It’s a ballon! Sickening cost. Shame on staples and party city. Perhaps if you lowered prices both stores would be doing better. Will purchase my own machine and do my own going forward.
  • RH
    Rudi Hilson
    Jan 6, 2026
    5.0
    Staples has a ton of office supply options and they offer printing services- my business cards came out perfectly! If you need to return amazon orders, they do that too! Great store w/lots of “perks”
  • MJ
    Mary Jenkins
    Dec 28, 2025
    1.0
    The customer service at this Staples, especially in the printing center has went way down. I called Staples today to see if they would be able to print out a shipping label for usps package. I was emailing them. The customer service representative Kyn told me that I would need to place an order with the printing department in order for them to print a label that would take 20 seconds. I have been in Staples multiple times before they actually made a turnover of their employees and had employees that was very, very helpful with helping me with my printing needs Currently now they have very rude associates Asking for help or assistance for them to do their job you receive an attitude now I would not suggest going to the Staples at all.

Frequently Asked Questions About Staples

What are the regular business hours for Staples in New London, CT?

Staples in New London, CT is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What types of services does Staples in New London offer?

Staples provides printing, shipping, tech services, travel and recycling services, direct mail, design services, passport photos, iPostal1, and Amazon Returns.

Brand Certified Facts from Staples

This information is certified by Staples and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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