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Brand Certified

United States Postal Service

2.3
(202 reviews)

Business Details

206 Elm St, New Haven, CT
06511, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 206 Elm St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
206 Elm St, New Haven, CT
06511, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday8:00 AM - 12:00 PM
SundayClosed

Reviews

2.3
202 reviews
5 stars
49
4 stars
11
3 stars
6
2 stars
13
1 star
123
  • DL
    Dunhui Li
    Apr 15, 2026
    1.0
    The only star is for the location. Experience is bad. Very unfriendly staff. Should have walked further for a better service.
  • MM
    M
    Apr 15, 2026
    1.0
    Incredibly frustrating experience. I had to come back three days in a row just to send Certified Mail. At 5:30 PM sharp, they shut down and tell everyone in line, with zero warning, to use self-service or leave. If there is a line out the door, the staff should at least communicate who they can actually get through so people don’t waste their time standing there. To top it off, the clerk was standoffish and essentially double-charged me. I had already applied a Forever Stamp for postage, but she just stuck a printed label directly over my stamp and charged me full price for postage again without explanation. If you have to use this location, come early in the day and be prepared to advocate for yourself or ask for transparency, because you won't get it from the staff.
  • ES
    Eric S
    Apr 14, 2026
    1.0
    Waited 20 minutes for them to fix the printer only to find out that the scale is broken
  • FG
    Franklin Getchell
    Mar 23, 2026
    4.0
    Well, it's a post office for god's sake. What were you expecting?
  • AJ
    Aria Jain
    Feb 23, 2026
    3.0
    I think their services have improved a lot. The staff used to be extremely rude but I had much better experience recently.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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