Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.2
(171 reviews)

Business Details

50 Brewery St, New Haven, CT
06511, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 50 Brewery St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
50 Brewery St, New Haven, CT
06511, United States

Hours

Reviews

2.2
171 reviews
5 stars
43
4 stars
8
3 stars
3
2 stars
7
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of professionalism and poor attitudes from employees.

Long Wait Times

Numerous reviews mentioned excessively long wait times, often exacerbated by understaffing and inefficient service.

Package Issues

Frequent complaints about lost or misdelivered packages, with customers expressing frustration over tracking inconsistencies and lack of resolution.

Mixed Experiences

While some customers praised the helpfulness of certain staff members, the overall sentiment indicated a significant number of negative experiences overshadowing the positive.
  • VC
    Vinitha chowdary
    6 days ago
    1.0
    I am very disappointed with this USPS service. I was expecting an important piece of mail and tried calling more than 10 times for an update, but no one answered my calls.
  • TA
    Tyler Agyemang
    Jan 25, 2026
    5.0
    I had no problem here.
  • ES
    Ellie sh
    Dec 8, 2025
    1.0
    Impatient, impolite, mad people working here Not my worked done Left for another mail carrier and found Fedex so easy and nice
  • CV
    Cristal Velez
    Nov 18, 2025
    1.0
    My husband and I went there a couple of times there’s a black lady there who was being very nasty and dismissive of customers needs. She had a very disgusting attitude.
  • GR
    Giovanni Rodriguez
    Jun 28, 2025
    1.0
    Worst post office on planet earth

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others