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Visit your local Post Office™ at 50 Brewery St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.
Long Wait Times
Many customers reported excessively long wait times, often exceeding 30 minutes, especially during peak hours.
Package Issues
Frequent complaints about lost or misdelivered packages, with customers expressing frustration over tracking inconsistencies and lack of resolution.
Staff Attitude
Several reviews noted that staff appeared unhappy or unmotivated, impacting the overall customer experience.
Mixed Experiences
While many customers had negative experiences, some praised specific staff members for their helpfulness and professionalism.
CV
Cristal Velez
6 days ago
1.0
My husband and I went there a couple of times there’s a black lady there who was being very nasty and dismissive of customers needs. She had a very disgusting attitude.
GN
Good News
Jul 22, 2025
1.0
The worst customer service ever. They won’t process a return request that was asked a month ago. They also never answer the call.
PD
Pamela Dupuis
Jul 8, 2025
1.0
This post office is unable to function. The building does not have ac and is so very hot that the computers do not work.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 50 Brewery St?
You can send mail and ship packages, obtain money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, for passport services you typically need to schedule an appointment online, though some limited walk-in hours are available.
What are the operating hours of the United States Postal Service at 50 Brewery St?
The office is open Monday to Friday from 8:00 AM to 5:30 PM, and Saturday from 8:00 AM to 1:00 PM. It is closed on Sundays.
Is it possible to reserve a PO Box online for the Brewery St Post Office?
Yes, you can search for and reserve PO Boxes securely online and then complete setup in person at the location.
What is the cost of a passport photo at this Post Office?
The fee for a passport photo is currently $15.
Can I access my PO Box after hours at this United States Postal Service location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes but hours may vary so please check locally.
Are there nearby transit options that can help me reach the United States Postal Service at 50 Brewery St?
Yes, the Metro-North New Haven Yard and Facility train station nearby provides convenient transit access to the Post Office.
What nearby places can I visit before or after using the services at the Brewery St Post Office?
You can visit the New Haven Galleria shopping center, try dining at Cody's Diner or the BLDG restaurant and bar, or enjoy visiting the nearby Rock Spot Climbing attraction.
Are there fitness or recreational facilities near the United States Postal Service at 50 Brewery St?
Yes, you can find PoleFly Aerial Fitness LLC gym, New Haven Strength and Fitness sports venue, and Rock Spot Climbing amusement park nearby for recreation.