United States Postal Service

2.7
41 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 230 Grand Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
230 Grand Ave, New Haven, CT
06513, United States

Hours

Reviews

2.7
41 reviews
5 stars
11
4 stars
6
3 stars
2
2 stars
3
1 star
19
  • LA
    liz Andino
    Nov 13, 2025
    1.0
    So tell me why I got bamboozled into making an appointment for a passport and when I get there for the appointment they gon tell me that they are not doing passport applications because the agent resigned….. like what does that even have to do with me?!?!? Maybe put up a sign or let people know on the website that this location isn’t taking applications!!!! That way you don’t waste my time and money smh!
  • LH
    LETITIA HAMPTON
    May 15, 2025
    5.0
    3 minutes wait in line around 2 pm
  • LL
    Linda Spray (Chatty Linda)
    Feb 11, 2025
    4.0
    Small post office but offers good service!
  • SW
    Sarita Whaley
    Aug 13, 2020
    3.0
    I normally love this location however, when I called today and simply asked what location I should go to since I had experience a misdelivery. I was not met with the customer service I'm used to. The attendant seems very annoyed that I didn't need him to search for the location as I had already spoke with someone previously who had done so. He was very short and just seemed to be in a hurry to get me off the phone. He seemed annoyed by my upset over a package that I paid for which has now been MIA for almost a month despite my best efforts to have it redelivered to the correct address.
  • MM
    Medicinalgardens
    Apr 11, 2016
    1.0
    Hello; I've had a problem lately, in that mail is left outside of mailbox on the floor or put in any of the mailboxes (5). ex: apt 1 mail in apt 2, 3, 4 or 5. etc... I've requested multiple times that the outside door (used for services of delivery (USPS, UPS, FedEx, etc) is to be closed behind person delivering and I find it barely closed. The last complaint is the most important, mailbox is open (i mean the house mailbox, only available to mail person). I have tried calling in & either mailbox full or a message of cell # doesn't have mailbox & is not available. Sincerely, Carmen Valdez

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.