United States Postal Service

2.5
51 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 95 Fountain St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
95 Fountain St, New Haven, CT
06515, United States

Hours

Reviews

2.5
51 reviews
5 stars
14
4 stars
5
3 stars
0
2 stars
3
1 star
29
  • RG
    Rolando Garcia-Milian
    Jan 3, 2026
    5.0
    I went there this morning and staff was very helpful and polite. Helped me figure out the right box for what I needed to send. Overall fast and efficient.
  • VS
    vinaydeep Singh
    Apr 13, 2023
    1.0
    Rude staff
  • JK
    Jordan King
    Nov 8, 2022
    1.0
    I Visited this location on 11/8/2022 at about 3:45PM. I was there for 2 reasons, 1 to send something out, and second right a money order. I was next in line getting helped by a older lady named Collena. Let me start with how rude she was the whole transaction. I asked her 2 questions that she answered with rude remarks after asking help with the money order. She rushed my whole transaction, where after I felt clueless on the instructions she has given me. I ended up leaving in disbelief out of all my years coming here, I would get treated like this is as an customer! I was better assisted at the other location up the street !! Never will step I ever step my foot in this USPS location again .
  • BT
    B T
    Aug 8, 2022
    1.0
    You know a USPS is bad when the surrounding USPS workers all know about this specific one being lower quality than the rest of them. It's shocking how much smarter and more capable USPS workers are in the surrounding area.
  • JN
    Jen N
    Oct 18, 2021
    1.0
    Today I had 4 letters to mail one was certified. I have a scale at home and weigh my own envelopes. For the Hallmark card pictured clerk 24 at the counter tells me it is going to require more postage because it is a package and she can’t bend it. Meanwhile she never attempted to bend it because why would she show me how USPS damages our mail. However I picked it up and bent it in front of her face and told her it was bending and what the heck is she talking about just to charge me a package rate. She then told me that I could drop it in a box if I wanted. Absolutely absurd. I got the receipt from today’s certified mail and will definitely utilize the survey link to let them know what I experienced today. So disappointed with how they are trying to scam people.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.