Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5105 in New Haven offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near Yale Book Store, Apple Store, Corner Of Dixwell And Lake Pl. Free Parking.
Details
- DeliveryNot available
Location
Hours
Reviews
2.9
316 reviews
5 stars
138
4 stars
13
3 stars
5
2 stars
8
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; while some customers praise friendly and helpful employees, others report rude and dismissive attitudes.
Efficiency
The store is often described as busy and chaotic, with many customers noting long wait times and understaffing issues.
Pricing Issues
Several reviews mention dissatisfaction with pricing, particularly for tape and printing services, leading to feelings of being overcharged.
Positive Experiences
Despite negative feedback, many customers highlight specific employees who provided exceptional service, indicating that experiences can vary significantly.
- UMUlander Maxwell5 days ago5.0Impeccable service, great staff
- XLXg LuoJan 2, 20265.0quick, simple, convenient
- DSDiana M “Dee” SaucedoDec 13, 20255.0The personnel are excellent, considering the level of activity. It'd be great if they could have at least one more computer to process packages, as they're always swamped and doing the best they can
- PGPolly GulliverNov 29, 20255.0The staff was friendly and extremely helpful in dealing with an awkward Amazon return
- BBBaLa BiLiNov 7, 20251.0I stopped by and drop off an Amazon return. I didn’t have a shipping envelope so I bought one. The price said $0.59. But when I was checking out, I realized the price was actually $1. So I asked why it wasn’t the price that listed? I was replied by the staff who is impatient that it was the old price. They refused to match the price. It wasn’t about the $0.5 difference but the customer service and courage to admit the mistake made.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5105 in New Haven offer?
The UPS Store #5105 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #5105 located?
It is located at 33 Dixwell Ave, New Haven, CT 06511, USA, near Yale Book Store and Apple Store at the corner of Dixwell and Lake Place.
What are the business hours of The UPS Store #5105?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sunday.
Is The UPS Store #5105 open on major holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It has regular hours on November 11 and November 28.
What payment methods are accepted at The UPS Store #5105?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5105 provide free parking?
Yes, the store offers free parking for its customers.
What are the nearby businesses and services around The UPS Store #5105?
Nearby are New Haven Tow Truck, CMWP (a community social service organization), 212 Exchange Street (construction services), True Craft Masonry & Foundation Repair, The Brain Institute of America, Collegian Movers, Shred Nations, R Kids Inc, Opus Virtual Offices, Autism Learning Partners New Haven, Expert Home Service, and LAZ Parking.
How can nearby New Haven Tow Truck services help customers visiting The UPS Store?
If you face vehicle issues while visiting The UPS Store, New Haven Tow Truck services are conveniently nearby to assist with towing and automotive emergencies.
Can customers combine a visit to The UPS Store with nearby shopping or tech stops?
Yes, customers can visit the nearby Yale Book Store and Apple Store for shopping or tech needs before or after their visit to The UPS Store for convenient errands.
Are there parking options near The UPS Store besides the free parking offered on site?
Yes, LAZ Parking is a nearby parking service that customers can use if additional parking is needed around The UPS Store.