Brand Certified
The UPS Store
3.0(320 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
33 Dixwell Ave, New Haven, CT
06511, United States
Certified by The UPS Store • Mar 01, 2026
(203) 772-4445
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ct/new-haven/33-dixwell-ave
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5105 in New Haven offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near Yale Book Store, Apple Store, Corner Of Dixwell And Lake Pl. Free Parking.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.0
320 reviews
5 stars
142
4 stars
13
3 stars
5
2 stars
8
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and dismissive behavior.
Efficiency
Many customers appreciate the quick and efficient service, although some mention long wait times and understaffing.
Pricing Issues
Several reviews highlight dissatisfaction with pricing, particularly for tape and printing services, which some customers find excessive.
Staff Attitude
There are numerous complaints about staff attitudes, particularly from specific employees, leading to negative customer experiences.
Positive Experiences
Despite the negative feedback, several customers report positive experiences with specific staff members who provided exceptional service.
- AMAmy Murray3 days ago5.0Great service, helped me send an Amazon package back that was supposed to be returned at a different location, went above and beyond to help me out & change the “return place” right on my app! Thank You!!!
- TBTiffany BFeb 21, 20261.0UPS Stores in general don't get the greatest rep. But this has to be the absolute worst location ever in history! This staff is family run and the daughter has the worst attitude but the father is not better! I'll give it to them they have a prime location so they always stay busy but I avoided at all costs!!! If you give me a choice I'm going to drive to Milford every time
- RRryanFeb 9, 20265.0Shipping items here is always handled so quickly and efficiently. There's a female staff member who is very friendly (I wish I knew her name). Every time I visit, she is professional, welcoming, and gets everything processed in no time. It's a pleasure coming to this location.
- DBDerek BrownFeb 6, 20265.0friendly service, attentive and competent.
- UMUlander MaxwellJan 7, 20265.0Impeccable service, great staff
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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