United States Postal Service

2.9
13 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 545 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
545 Main St, New Hartford, CT
06057, United States

Hours

Reviews

2.9
13 reviews
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  • JS
    Jess Smith
    Sep 9, 2025
    5.0
    Love the New Hartford Post Office!The woman working there are beyond friendly, helpful,and knowledgeable every thing I’ve brought their way!Seriously they are the best!
  • KH
    Kelly H
    May 25, 2019
    1.0
    My friend doesn’t get residential USPS delivery and since there is often no way to determine how an item is being shipped, New Hartford returns packages as undeliverable. Regardless of the fact he has had to go down there multiple times to stop the package from being returned, New Hartford knows his physical address and his post office box but refuses to call him or transfer it to his post office. Often he has been told they don’t have the package so he leaves his info and the tracking number. Then minutes later they preceded to return to seller. What is wrong with this branch? Winsted is always so nice about it and if he catches it before it goes to New Hartford, they always help. New Hartford just yells at him telling him he screwed up and then lies and sends the package back to seller.... I wonder if they are doing this on purpose?! Who does he have to report them to to solve this ridiculously constant issue?
  • AS
    April Shackelford
    Oct 13, 2017
    5.0
    Just had a great experience at this post office. We are not from the area and needed to ship a few things back home that would not fit into our luggage. The staff person was very helpful in getting us the best rate, and let us use their packaging tape. Despite that there were a few people there, it was an efficient process.
  • TT
    Timothy Terwilliger
    Oct 19, 2016
    1.0
    I've been a resident of new Hartford for 26 years. Born and raised there. Every single time i go in to this specific post office there is an issue. The workers are beyond rude there. None of them should have jobs doing what they do. They are incompetent and could careless about the residents of new Hartford. It is a disgrace to new Hartford.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.