United States Postal Service

2.9
13 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 545 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
545 Main St, New Hartford, CT
06057, United States

Hours

Reviews

2.9
13 reviews
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  • JS
    Jess Smith
    Sep 9, 2025
    5.0
    Love the New Hartford Post Office!The woman working there are beyond friendly, helpful,and knowledgeable every thing I’ve brought their way!Seriously they are the best!
  • KK
    Kate
    Jun 27, 2025
    1.0
    Good luck if Avi is there - unbelievably rude and lazy. It must be so nice to get paid all day to do absolutely nothing. I've never had such an unbelievable and unprofessional encounter. Do you realize Avi, that you're getting paid to work for the postal office and you actually have to assist customers? It must be really nice to get to do whatever you want with zero consequences. Such a nasty dismissive person. It's pretty pathetic that I have to ensure I speak to literally anyone else to get anything done. It's pretty bad when even other people complain about him specifically. Why he still has his job is beyond me. Thank you so much for sending it back and incorrectly marking the package so it had to be manually intercepted. I spent $50 to get that item with free shipping that was on sale for for half off and is no longer on sale and it's not available in stores so I need to pay for shipping or order $50 again. This place is the worst part of the town. Cannot stand either post office here. Thanks really appreciate your competence and hard work!
  • GC
    gerard chausse
    Oct 11, 2023
    1.0
    Lately mail comes real late if at all? I had mail to go out yesterday and nobody stopped, what’s up with that?
  • MS
    michael stewart
    Dec 24, 2018
    5.0
    Best Post office in Litchfield County! They've never lost a package that I mailed in over 15 years of shipping ebay from here
  • AS
    April Shackelford
    Oct 13, 2017
    5.0
    Just had a great experience at this post office. We are not from the area and needed to ship a few things back home that would not fit into our luggage. The staff person was very helpful in getting us the best rate, and let us use their packaging tape. Despite that there were a few people there, it was an efficient process.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.