Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 135 Chestnut St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
161 reviews
5 stars
30
4 stars
8
3 stars
7
2 stars
4
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with long wait times and poor communication.
Delivery Issues
Numerous complaints about packages being lost, misdelivered, or not delivered at all, with some customers suspecting theft.
Cleanliness and Organization
Some reviews praised the cleanliness and organization of the facility, while others noted long lines and understaffing.
Mixed Experiences
While some customers had positive interactions with specific employees, overall experiences varied widely, with many expressing frustration.
- KKKatie KOct 29, 20255.0Thank you Rhonda, great service
- SBS. BrownOct 15, 20255.0I had the pleasure of being helped by Liz at the USPS in New Britain, and she was absolutely wonderful. She greeted me with a warm smile and treated me with such kindness and patience. Liz was thoughtful, engaging, and genuinely happy to help even with my large number of transactions, she never once seemed rushed or frustrated. It’s clear she truly enjoys working with people, and more employees should be like her. She’s a fantastic representation of the company and made my visit a positive experience. The facility itself is also clean, spacious, and very well organized. The staff overall move quickly and know their work well. Excellent service all around!
- AHAudrey HughesSep 16, 20252.0This office is always slow and understaffed. The do their job but like, goodness, some staff are rude and will leave the desk for 10 minutes at a time. I just want to drop off a package :(
- JAjathaniel alvaradoSep 3, 20251.0Very rude they do not answer no phone calls and my post man never knocks on my door for anyone of my packages the worst service ever!!!
- AAAnthony AllegriniAug 27, 20251.0Horrible service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 135 Chestnut St?
This USPS location offers mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Yes, most passport services require an appointment through the online scheduler. Limited walk-in passport hours may be available.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box at the 135 Chestnut St Post Office?
Yes, you can reserve a PO Box online or in person. Pricing varies by location and you’ll need two forms of ID to apply in person.
What are the hours of operation for the USPS at 135 Chestnut St?
Open Monday through Friday from 9:30 AM to 5:30 PM, Saturday from 9:30 AM to 1:00 PM, and closed on Sundays.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Check with the local Post Office for details.
Which nearby places can I visit after my trip to the Post Office?
Nearby you can visit local businesses such as Brand Fearless, a social media agency, or enjoy a meal at Wingstop restaurant.
Are there convenient places to access financial services near the USPS at 135 Chestnut St?
Yes, nearby you’ll find Santander Bank ATM and LibertyX Bitcoin ATM for your banking and currency exchange needs.
If I need other services close to the Post Office, what options are available nearby?
You can access nearby amenities such as CVS Pharmacy for medical supplies, Kristal Studio for beauty services, and Spin Cycle Laundry Service for dry cleaning.