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Visit your local Post Office™ at 23 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
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3.4
18 reviews
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- CGCheney Meaghan GiordanoApr 26, 20245.0John, the head clerk (I think) at the Mystic Post Office was SO helpful to me the first time I had to do a bulk mailing for work. I had no idea what I was doing and he patiently explained the whole process to me, then helped more when I came back with the mail bins and even helped me carry them out of my car. Excellent customer service! Someone give this guy a raise. Thanks, John!
- JCJill CorrFeb 17, 20185.0Nice staff
- CLChuck LAug 17, 20171.0This is a very good office with friendly helpful employees. Unfortunately a single mail carrier has made dealing with USPS a nightmare. This carrier does not like to deliver packages from Amazon. Instead of delivering packages, they claim that our mailbox was obstructed. I can understand not delivering if the mailbox can't be accessed. However I have video camera surveillance that shows no attempt was made to deliver and the mailbox was not obstructed. This has happened many times despite the fact that intentionally delaying mail delivery is illegal. When UPS was delivering Amazon packages we never had a problem. It is a shame that the reputation of a hard working group is sullied by a rogue worker who doesn't share their same values. They are still at it. They claimed that they attempted delivery, today. However I was home and the video camera proves that no attempt was made. The sender was supposed to send it via reliable UPS not USPS! The difference in service is hard to believe. UPDATE 2yrs later. We are still having the same ongoing issues! This is like a Japanese Tea Ceremony. We order from Amazon, package doesn't arrive, notification USPS says "driveway blocked," we call to say we have video showing unrestricted access at all times. We end up picking up the package if they haven't already sent it back. What is so frustrating is that there is nothing we can do. We have filed complaints over and over with the same result. We have been told off the record that they really don't have any way of dealing with underperforming employees who aren't breaking laws or HR rules. A private company could never survive if they performed at this level.
- IAIsabella AlboNov 23, 20165.0Always friendly and warm, the staff here go the extra mile to be helpful.
- KHKristin HartnettNov 9, 20164.0Love this old fashioned big post office. Staff is efficient as they can be and communicate with each other and the customers professionally.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 23 E Main St, Mystic?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, it's open from 9 AM to 5 PM. Saturday hours are 8:30 AM to 12:30 PM, and the Post Office is closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online through the USPS website or apply in person at this Post Office with two valid IDs and a completed application.
Does this location provide 24/7 access to PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary so it's best to confirm with this local Post Office.
What nearby dining options are available near the Post Office?
Nearby you can visit Cold Stone Creamery for ice cream, Lighthouse Bakery for café and bakery items, or Pop Over Eatery and The Shipwright's Daughter for American dining.
Are there entertainment venues close to the Post Office?
Yes, The Fox Theater at Foxwoods Resort Casino and Emerson Theater Collaborative provide music and theater experiences nearby.
Which local businesses can help me with professional or community services near this Post Office?
Greater Mystic Chamber of Commerce, PeopleChamps, and Sails Up 4 Cancer are nearby for professional, community, and charity services.
How can nearby locations assist me in planning my visit to the Post Office?
You can enjoy a meal or dessert at local eateries like Bravo Bravo or Cold Stone Creamery before visiting, or attend a show at The Fox Theater to make your trip more enjoyable.