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United States Postal Service

3.2
(50 reviews)

Business Details

300 Pepes Farm Rd, Milford, CT
06460, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 300 Pepes Farm Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
300 Pepes Farm Rd, Milford, CT
06460, United States

Hours

Reviews

3.2
50 reviews
5 stars
25
4 stars
3
3 stars
0
2 stars
2
1 star
20
  • SN
    Sam Novack
    2 days ago
    1.0
    Huge issues with change of address, mail forwarding, and mail hold. They somehow reversed my mail forward and were forwarding mail from my new address to old address. I've visited this branch THREE TIMES and every time a supervisor isn't available (either they're on their lunch break or dealing with mail carriers apparently). I've left two written notes and have been assured a supervisor would call me back but no one has called.
  • SG
    shannon goldkopf
    Feb 26, 2026
    1.0
    Absolutely horrendous customer service I’ve had to call about 40 times just to get somebody to answer about the fact that they delivered my package to the wrong door and they won’t do anything to fix it. This Is absolutely disgusting behavior and I shouldn’t be spoken to so rudely over a package YOU messed up on. I shouldn’t have to file a claim either because this was a custom-made package. Not only is it impossible to get in contact with them when you actually need to talk to somebody which is insane because that’s your job, I got screamed at on the phone and hung up on because I want to know where my package is. And then he got Super rude with me and told me to file a complaint then and I can’t do that until it’s 24 hours without package. Edit: I apologize to the usps delivery driver as the package had fallen completely underneath the porch and under snow, it’s not their fault but I do not take what I said back about the person operating the phone, when I finally did get a hold of them, the man was so incredibly rude to me Cussing at me and telling me that he won’t let my roommate grab my package for me, Which jokes on you because she did grab it for me. And told me that I need to come pick up the package myself, even though it was not my mistake that was made. Rest assured that I will definitely be contacting the commissioner about this person, and likely filing a complaint against this man for harassment as he was so incredibly hostile and rude and told me I need to do something that is not in his jurisdiction to say. I have recorded everything at that point so I have all I need
  • FF
    fothebo1
    Feb 11, 2026
    5.0
    Very nice employees. Quick service
  • DG
    Dawn Greenhill
    Jan 27, 2026
    5.0
    Great post office, helpful workers.. Lots of parking space..
  • CO
    crazee one
    Apr 16, 2024
    5.0
    No long wait. Even though there's a line, it moves fast! The staff is very friendly and it's such a clean and comfortable atmosphere.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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