United States Postal Service

3.8
26 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6 W River St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6 W River St, Milford, CT
06460, United States

Hours

Reviews

3.8
26 reviews
5 stars
16
4 stars
2
3 stars
0
2 stars
2
1 star
6
  • TW
    Taylor Woodford
    Nov 14, 2025
    1.0
    I’ve never experienced customer service as rude and disrespectful as the clerk I encountered at this post office. The woman helping me was dismissive, unhelpful, and incredibly unprofessional with a nasty condescending tone to her voice. I left feeling shocked by how poorly I was treated. Truly the worst customer service I’ve ever received. I hope management addresses this promptly. Do NOT waste your time here go to other Milford location instead
  • PR
    Pat Raymond
    Nov 14, 2025
    1.0
    Absolute worst post office I’ve ever experienced. The customer service is hands-down some of the most unprofessional I’ve ever seen in my entire life. The woman at the front was so nasty. She made the situation much worse, escalated the situation and was an overall terrible person.
  • MF
    Michelle Ferro
    Dec 9, 2024
    2.0
    Wow. Let's just say, less than accommodating customer service. I'll stick with my friendly neighborhood Baybrook location.
  • TC
    Thomas Calzone
    Jan 17, 2024
    1.0
    ABSOLULTY AWFUL AND RUDE STAFF. POST MASTER IS PROBABLY THE RUDEST MOST DISRESPECTFUL WOMEN I HAVE EVERY BEEN FORCED TO SPEAK TO AND OR WAIT ON HOLD FOR!!!!! REFUSE TO DELIVER MY MAIL FOR PROBABLY THE TENTH TIME IN MULTIPLE YEARS FOR HORRIBLE REASONING, THIS TIME BECAUSE OF LESS THEN AN INCH OF SNOW IN MY FRONT YARD!!! MY MAIL BOX IS ON THE OTHER SIDE OF THE ROAD WHICH IS ALSO OUT OF MY CONTROL APPARENTLY BECAUSE THEY ARE TOO LAZY TO TURN AROUND AND DRIVE ON THE OTHER SIDE OF THE STREET EVEN THOUGH UP AND FED EX TRUCKS ARE 4 TIMES THE SIZE AND DO IT ALL DAY LONG. THEY EXPECT ME TO SHOVEL SNOW OUT OF MY YARD. WHAT AN ABSOULTE JOKE OF AN ORGINIZATION. THE CITY OF MILFORD SHOULD BE ASHAMED TO ALLOW SUCH AWFUL SERVICE IN TOWN.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.