The UPS Store

Reviews

• KV

  Karina Velasquez

  Dec 28, 2025
  1.0
  Horrible service – total negligence On December 20, I paid $75 for a 2-day shipping service so my package would arrive on December 23. It never arrived. When I went back to the store to file a complaint, the staff showed total indifference and avoidance, offering no explanation or solution. They simply told me to call for a refund, completely washing their hands of the issue. Today is December 28, the package is still missing, and I have not received any refund. Zero accountability, zero professionalism. This store should be shut down. They play with customers’ money and trust, especially during critical times like Christmas. I do not recommend this location under any circumstances.
• DB

  Dorothy Bennett

  Dec 23, 2025
  1.0
  they steal packages don’t go here ! i brought my phone to ship it back to the carrier and they never shipped the phone out after i paid out of pocket $17 for shipping. they are fraud
• JD

  JS Doe

  Dec 12, 2025
  1.0
  they loose stuff
• DK

  David Kelly

  Dec 8, 2025
  1.0
  I’ll never go back. They actually wanted to charge me $2 for a free return because they didn’t like how I had re-taped the bag. And, since I didn’t have my wallet on me, I had to leave and come back an hour later to stand in another 20-min line. All for a piece of tape.
• DM

  Demi Malik

  Dec 5, 2025
  1.0
  Returned Verizon Internet router here and they did it wrong and I got billed for it. I even asked the guy if he needed to scan the barcode provided and he said no.

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