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Visit your local Post Office™ at 11 Silver St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I have called this office in Middletown multiple times throughout the day today from the time they opened to them almost closing at this point. Not once has someone picked up the phone and I haven’t received any call backs or help management please fix this office. Even if it takes firing lazy workers this isn’t acceptable do a clean sweep on the staff.
AC
Adam Chiu
Aug 19, 2025
1.0
When asking for help, employees were unknowledgable and did not attempt to look further into my issue at all.
MF
Michael Flynn
Aug 16, 2025
1.0
This is the second my mom sent me a card on Monday the 11 and should have been delivered by Wednesday and here it is Saturday the16 and still nothing. It was coming from storrs and it takes 2 days to get here. I've already filed a complaint yesterday with the main post office.
AB
Ahella Bedir
Jul 24, 2025
2.0
So, I’m not usually one to write reviews. And honestly, after a lot of consideration, I picked up my phone to write this. I walked in with my mom to ship back a few packages this morning. When we get to the desk there’s this lady and from what I was guessing it could be a male friend or coworker, and they were talking. At first I thought it may be a customer she was helping out, but no. They were just chatting. They saw that me and my mom were there and kept going with their conversation. My mom even politely asked if this is where you return packages and the lady nodded and kept going with her conversation. The man turned around to face us and laughed saying “oh you know this is how it is in America”. Like I’m sorry but no. Just because my mom has an accent doesn’t mean you get to make a comment like that. Thankfully someone else came to the counter just as this lady finished her conversation because I was not about to be helped by her. The guy was really nice and helpful. If it wasn’t for him I’d give this place one star. Very racist and unprofessional.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 11 Silver St?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passport services, gift cards, and more.
What are the operating hours of the USPS at 11 Silver St, Middletown, CT?
The USPS is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
Can I apply for a first-time passport at this USPS location?
Yes, you can submit first-time U.S. passport applications here. Most locations also provide passport photos. Be sure to complete and print your application before applying.
Do I need an appointment for passport services?
Most USPS locations require scheduling an appointment online for passport services, although some offer limited walk-in hours.
How can I reserve a PO Box at this Post Office?
You can check availability and reserve a PO Box online securely at the USPS website and then complete your setup in person at the Post Office.
Is 24/7 access available for PO Boxes at this location?
Many locations offer 24/7 lobby access to PO Boxes, but hours can vary. Check with this Post Office for exact access times.
What nearby places can help me find the USPS at 11 Silver St?
The USPS is near other postal locations named US Post Office and United States Postal Service, which can help guide customers to the area.
Are there convenient dining options near the Post Office?
Yes, nearby restaurants like La Placita (Mexican/Tex-Mex) and Thai Gardens Restaurant offer great options before or after your visit.
What nearby services could I visit along with the Post Office?
Nearby services include Computer Serenity for IT support, Carib Creations for flowers and gifts, and Wright's Barber Shop for grooming needs.
Is there community support or religious centers close to the Post Office?
Yes, St Francis of Assisi Church and the Parish Center are nearby religious organizations you might find helpful when visiting the area.