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United States Postal Service

2.8
(84 reviews)

Business Details

11 Silver St, Middletown, CT
06457, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 11 Silver St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11 Silver St, Middletown, CT
06457, United States

Hours

Reviews

2.8
84 reviews
5 stars
28
4 stars
8
3 stars
5
2 stars
3
1 star
40
  • KB
    keyth brazee
    6 days ago
    1.0
    Absolutely horrible customer service. Came in for a passport 1 minute late gave us a hard time did nothing to accommodate us we already have the photos and everything ready just absolutely horrible avoid this post office at all costs
  • ES
    Erin Sagnelli
    Jan 29, 2026
    2.0
    Compeletly unable to reach via phone. They clearly pick up the phone, then hang up right away. It will ring out, then turn to a 'busy signal' and random intervals, then hang up. At least try please.
  • KD
    Kelly Derosier
    Jan 28, 2026
    1.0
    Awful!!!! Not dependable mail delivery since they closed the Middletown hub and now we are out of Wallingford!!! Awful
  • ER
    Ellie Robinson
    Jan 5, 2026
    1.0
    If i could give no stars, I would. They never answer the phone no matter what time you call and when I went into the office to talk to them I was given the run around and told someone would get back to me and no one has done so yet. they keep forwarding my mail to the WRONG address yet they don’t want to offer any help.
  • ML
    Maria Lewis
    Dec 14, 2025
    3.0
    My every day mail carrier is amazing, today is a Sunday so a special USPS was coming by to deliver a package. I was out front and he decided to be lazy and drive by, after waiving at me. Then I got a notification after that he wasn’t able to drop it off. 5 stars for my normal delivery man. 1 star for today’s delivery boy.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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