Brand Certified
United States Postal Service
2.5(124 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
111 Sheldon Rd, Manchester, CT
06042, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 111 Sheldon Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
124 reviews
5 stars
38
4 stars
6
3 stars
2
2 stars
7
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praise friendly and helpful employees, others report rude and unprofessional behavior from specific clerks.
Delivery Issues
Numerous complaints about misdelivered or missing packages, with customers expressing frustration over inconsistent delivery service.
Long Wait Times
Customers frequently mention long lines and slow service, particularly during peak hours, leading to dissatisfaction.
Phone Service
Many reviews highlight poor phone customer service, with long hold times and difficulty reaching a representative.
Cleanliness and Organization
Some customers appreciate the cleanliness of the location, but others report disorganization and inefficiency in handling mail and packages.
- NRNichole ReiginsFeb 12, 20261.0Rotten staff members.
- MMmneadleFeb 6, 20265.0I love this USPS location because they open at 8:00 weekday mornings and 8:30 Saturdays. This is super convenient for me to mail packages for my business before most post offices even open. The clerks here are both efficient and friendly but I ONLY go early mornings so don’t know afternoon staff.
- CMCharlene McGuireDec 8, 20251.0The worse post office. Constantly getting mail that belongs to other people. Wheres our mail????? Missing the paper many times. Never mind your packages are not deluvered. When call to ask why, they lie to you. And they keep asking for money.
- JJJonathanSep 11, 20255.0It can get busy at certain hours, but the staff is very nice and helpful. No complaints.
- JMJ MarieJan 6, 20181.0Packages never delivered on time even when I’m home.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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