Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0921 in Manchester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Manchester Honda.
Details
- DeliveryNot available
Location
Hours
Reviews
2.8
136 reviews
5 stars
53
4 stars
5
3 stars
4
2 stars
3
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful behavior from staff, particularly from a manager named Zach, leading to a negative customer experience.
Efficiency
While some customers praised the speed of service, many reported long wait times and inefficient handling of packages, especially during busy periods.
Pricing Transparency
Customers expressed frustration over unexpected fees for services like printing labels and packaging, which were perceived as excessive and misleading.
Staff Knowledge
Feedback indicated a lack of knowledge among staff regarding policies and procedures, particularly concerning Amazon returns and shipping requirements.
Positive Experiences
Despite the negative feedback, some customers reported positive interactions with specific employees who provided helpful and courteous service.
- TTTeddy6 days ago5.0surprised at the low reviews. been here countless times and never had an issue. usually very fast, too
- XCXian ClereOct 28, 20251.0Hours are supposed to be 8:00 a.m. open time. Showed up here at 8:15 a.m. today to find the lights off and security gates down. Door is locked. Just wasted my time when I needed to mail an important package.
- SYSteph YepjioOct 16, 20255.0I appreciate the Manager Craig and the employee Zach and the other men who work there. They are quick, attentive to customers, knowledgeable, efficient, they know the pricing on various options for mailing packages. There is a notary there. I recommend calling ahead to see when He's there. They do great printing, sending faxes, and lamination. I've been impressed since the pandemic and keep coming back. Also, for Amazon returns there are times when I found I can be in and out in less than 10 mins. No label needed or box, if the option is given on the Amazon app, just simply drop off the package.
- HCHeather CannonOct 16, 20251.0All of the employees are incredibly rude and do not try one bit to work with you to resolve an issue. Avoid at all costs.
- HHhoanginoutOct 14, 20255.0Been coming to this UPS store multiple times now to ship business items and do simple returns. Really appreciate Trevor & Ben's professionalism every time. There are times I've seen it get busy/ a line of people and these guys do a great job providing phenomenal customer service. Your great efforts do not go unnoticed and make me want return as a customer. Thanks so much!
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Manchester offer?
The UPS Store #0921 in Manchester offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located?
It is located at 1131 Tolland Tpke, Ste O, Manchester, CT 06042, US, across from Manchester Honda.
What are the opening hours of The UPS Store in Manchester?
Monday to Friday: 8 AM to 6 PM, Saturday: 9 AM to 5 PM, Sunday: Closed. It may also be closed or have special hours on holidays.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental services?
Yes, The UPS Store offers mailbox rentals and services for your mail and packages.
Is there a notary service available at The UPS Store in Manchester?
Yes, the store offers notary services for your convenience.
Can I get documents shredded at The UPS Store?
Yes, document shredding services are available at The UPS Store.
Are there nearby shredding service providers close to The UPS Store?
Yes, Shred Nations, a shredding and professional services provider, is located nearby and could be an alternative for shredding needs.
What nearby food options are available around The UPS Store?
Subway, a sandwich shop and fast food restaurant, is located nearby and offers convenient dining options before or after your visit.
Are there any nearby shopping centers near The UPS Store?
The Plaza At Burr Corners shopping center is close by and could be a good place to visit along with The UPS Store.