Brand Certified
United States Postal Service
4.4(19 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
781 Boston Post Rd, Madison, CT
06443, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 781 Boston Post Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
4.4
19 reviews
5 stars
14
4 stars
1
3 stars
2
2 stars
1
1 star
1
- TTtjcApr 14, 20255.0Well kept post office with nice employees. I’ve shipped a lot of packages out of this location and never had any issues that weren’t quickly resolved.
- CBConstance BombaciMay 21, 20235.0The folks at Madison post office are on top of their game. They are extremely patient, courteous, and helpful.
- KBKathryn BerkJun 26, 20195.0I understand that other reviewers would prefer a more automated experience but I really enjoy being able to have very friendly and enjoyable conversations with staff when I'm buying stamps or mailing packages. I enjoy the warmth of the people who work there And find it rare and valuable. I also get excellent service! I'm in at least once or twice a week because I have a PO Box.
- BWBabzzy WrightApr 9, 20181.0I love this town...I truly do. The post office is another story. They are the slowest working people ever. If anyone anywhere else moved that slow and produced so little, they would be out of a job. Im on hold now for over 31 minutes...and the automated voice said my wait will be between 42 minutes and an hour.....just to ask them to redeliver a package!!! Really? There is no one to answer the call? So...I have to gauge which is more convenient...waiting on the phone for an hour or waiting in line at the location for an hour because we all know that it actually takes that long...even to just get a book of stamps. Horrible. 37 minutes and still counting...you just cant make this stuff up...
- JDJudith DannemannApr 18, 20173.0The people are always friendly and polite, but it always takes so long to mail anything in Madison. I think the problem is that it is one of the very few post offices where the people working there cannot see the line of waiting people. They can only see the one person in front of them. With no visible line of people waiting, there is NO urgency to hurry along and they chat with customers instead of hustling!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 781 Boston Post Rd, Madison?
This USPS location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this post office?
Yes, this location accepts first-time passport applications for the U.S. Department of State, and you should complete and print your application form before applying.
Do I need an appointment for passport services at this USPS?
Most passport services require scheduling an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
Does this location offer passport photo services and what is the cost?
Passport photo services are available by appointment, and the current fee for a passport photo is $15.
Can I rent a PO Box at the Madison Post Office and how do I do it?
Yes, PO Boxes can be reserved online securely, and setup is completed in person at the post office. Two valid forms of ID are required if applying in person.
What are the operating hours for the USPS at 781 Boston Post Rd?
The post office is open Monday through Friday from 9 AM to 5 PM, Saturday from 9 AM to 12 PM, and closed on Sundays.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this specific post office.
Are there other postal service locations near this United States Postal Service?
Nearby postal service options include another United States Postal Service branch and US Post Office, providing convenient alternatives for mailing and shipping needs.
What nearby dining options are available when visiting the Madison Post Office?
Nearby you can visit RJ Cafe, Madison Coffee Shop, or Life Bowls for a variety of dining options including cafes, burger restaurants, and smoothie bars.
Are there any entertainment or wellness venues near the USPS at 781 Boston Post Rd?
Yes, local attractions include Madison Cinemas for movies, Bliss Spa for relaxation, and Rise Therapy and Wellness for health and wellness services.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website