United States Postal Service

4.4
19 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 781 Boston Post Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
781 Boston Post Rd, Madison, CT
06443, United States

Hours

Reviews

4.4
19 reviews
5 stars
14
4 stars
1
3 stars
2
2 stars
1
1 star
1
  • TT
    tjc
    Apr 14, 2025
    5.0
    Well kept post office with nice employees. I’ve shipped a lot of packages out of this location and never had any issues that weren’t quickly resolved.
  • CB
    Constance Bombaci
    May 21, 2023
    5.0
    The folks at Madison post office are on top of their game. They are extremely patient, courteous, and helpful.
  • KB
    Kathryn Berk
    Jun 26, 2019
    5.0
    I understand that other reviewers would prefer a more automated experience but I really enjoy being able to have very friendly and enjoyable conversations with staff when I'm buying stamps or mailing packages. I enjoy the warmth of the people who work there And find it rare and valuable. I also get excellent service! I'm in at least once or twice a week because I have a PO Box.
  • BW
    Babzzy Wright
    Apr 9, 2018
    1.0
    I love this town...I truly do. The post office is another story. They are the slowest working people ever. If anyone anywhere else moved that slow and produced so little, they would be out of a job. Im on hold now for over 31 minutes...and the automated voice said my wait will be between 42 minutes and an hour.....just to ask them to redeliver a package!!! Really? There is no one to answer the call? So...I have to gauge which is more convenient...waiting on the phone for an hour or waiting in line at the location for an hour because we all know that it actually takes that long...even to just get a book of stamps. Horrible. 37 minutes and still counting...you just cant make this stuff up...
  • SC
    Stuart C
    May 20, 2017
    5.0
    The staff is friendly, very thorough, and helpful, even with complex transactions.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.