United States Postal Service

3.0
8 reviews

About

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Visit your local Post Office™ at 16 South St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16 South St, Litchfield, CT
06759, United States

Hours

Reviews

3.0
8 reviews
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  • ML
    Michael LaHart
    Jun 6, 2025
    4.0
    I saw the bad reviews and wanted to give another perspective. The people who work at the counter are friendly and professional. I know there's been turnover for the manager and that's been spotty but the folks at the service counter make a big effort.
  • GG
    Gigi
    Dec 19, 2022
    1.0
    The male that is in charge is rude, condescending & quite frankly, a bully, nothing but. Paperwork was filled out by resident indicating that an individual, was allowed to p/u the mail as resident was in hospital. In front of other customers as well as employees, male in charge verbally assaulted the individual who was simply following residents request to p/u mail. In addition, when the large bundle of mail was finally delivered to the residency, it was crammed into mailbox with the yellow sticky prominently displayed.(yellow sticky note was post offices "permission slip" indicating an individual was given permission by the post office to p/u residents mail, talk about an fu) It was uncomfortable to watch this large male verbally assault a customer. I feel for those employees, if he has no problem verbally assaulting customers. One has to wonder, how does he treat the employees?
  • EF
    E FED
    Aug 18, 2022
    1.0
    Gary is not poliet. My girlfriend and I have both had separate incidents. Very argumentative, defensive and brash. There's a few nice employees but Gary is rude and of no help.
  • TA
    T A
    Nov 24, 2020
    1.0
    The employees at this facility are rude. I called in for a question about my tracking number and the man who answered was very rude. As Im explaining the situation he begins to interrupt me and gives me an attitude. First time calling and most definitely the last. I hope nobody who calls in has to deal with such a rude person.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.