United States Postal Service

2.9
36 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 80 State House Sq to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
80 State House Sq, Hartford, CT
06103, United States

Hours

Reviews

2.9
36 reviews
5 stars
12
4 stars
4
3 stars
2
2 stars
3
1 star
15
  • DF
    ducheine francesca
    Jan 4, 2026
    5.0
    I have been in this office for 4 years where I pick up and send packages. They provide good service, we are people, one day it may be good for you, but for another it may be different. Thank you for your service.
  • MC
    Michelle Coren
    Oct 27, 2025
    1.0
    they will literally hang up on you when you call
  • EB
    Evan B.
    Aug 27, 2024
    1.0
    literally do not pick up their phone whatsoever
  • JC
    Jillian C.
    Mar 3, 2020
    5.0
    Walked over during work to send a package. I had a bubble-mailer already but no shipping labels or anything. I wanted to see if it would be less expensive to use a flat-rate envelope/box than the one I brought. While in line, a woman (I'm assuming a manager of sorts) addressed our questions and concerns while we waited. This was a HUGE help and took all possible stress out of the experience. She was kind and intelligent. She told me it would be less expensive to ship in the bubble-mailer I brought and that I could write the address right on the envelope. Fairly simple process. She helped other people in line with more complex issues after me. What an excellent system! I was in and out in 5 minutes.
  • CG
    Conor Geary
    Aug 16, 2012
    3.0
    I looked up the hours of operation online because the phone # listed doesnt work. I personally havent had any bad encounters, but Im writing this for the guy at the counter who is sending perfume to a family member in India. He was spoken to like he was an idiot. The woman was rude and i feel bad for the poor guy. Falls in line with some of the other reviews on here....

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.