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Visit your local Post Office™ at 189 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This is by far the worst post office I’ve ever been to. The short red-haired woman at the counter is consistently rude and seems unwilling to help customers. Every visit feels frustrating because she acts like she doesn’t want to do her job. The customer service here seriously needs improvement.
MM
MinnieLove
Jul 31, 2025
1.0
Haven’t got my mail and haven’t got my mail today very poor workers went in person instead of looking all they said was we will call you and didn’t they lose mail all the time instead of making sure it goes right
AB
Antonette Brown
Jun 20, 2025
1.0
This is the worst post office ever the customer service sucks they deliver some off your mail and don’t deliver some when you go there to request the status of your mail they give you a runaround worst post office ever..
DR
Dracul Roth
Jan 30, 2016
1.0
I called about a package, all the lady said was hold on and hung up.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 189 Washington St?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this post office?
Yes, this Post Office accepts first-time passport applications and can usually take your passport photo. Make sure to complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Yes, you typically need to schedule an appointment using the online scheduler. Some limited walk-in passport hours are available at select locations.
What are the business hours for the USPS at 189 Washington St?
Monday through Friday, it's open 9:00 AM to 5:00 PM; Saturdays from 9:00 AM to 1:00 PM; and closed on Sundays.
Is 24/7 access available for PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Check directly with this Post Office for specific lobby hours.
How can I reserve a PO Box at this post office?
You can search for and reserve PO Boxes online securely, then complete your setup in person at the Post Office. Visit the USPS PO Box page for details.
Are there nearby public transit or landmarks to help me find the USPS at 189 Washington St?
Nearby landmarks include the Sanctuary Temple Deliverance Church and the United States Postal Service office nearby. You can use these points of interest to easily locate the post office.
Where can I find nearby financial services when visiting the USPS?
You can visit nearby places like Bank of America Financial Center or Western Union for financial services and money transfers near the post office.
Are there convenient dining options near the USPS for a quick meal before or after my visit?
Yes, McDonald's and Chinese Kitchen are nearby and offer fast food and restaurant dining options to enjoy before or after your trip to the Post Office.
How can I get in touch with this USPS location?
You can call the local phone number at +1 860-240-1740 for assistance or visit their website for more information.