United States Postal Service

2.0
129 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 189 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
189 Washington St, Hartford, CT
06106, United States

Hours

Reviews

2.0
129 reviews
5 stars
24
4 stars
4
3 stars
5
2 stars
12
1 star
84
  • AB
    Ariel Brinson
    Nov 5, 2025
    1.0
    This is by far the worst post office I’ve ever been to. The short red-haired woman at the counter is consistently rude and seems unwilling to help customers. Every visit feels frustrating because she acts like she doesn’t want to do her job. The customer service here seriously needs improvement.
  • MM
    MinnieLove
    Jul 31, 2025
    1.0
    Haven’t got my mail and haven’t got my mail today very poor workers went in person instead of looking all they said was we will call you and didn’t they lose mail all the time instead of making sure it goes right
  • AB
    Antonette Brown
    Jun 20, 2025
    1.0
    This is the worst post office ever the customer service sucks they deliver some off your mail and don’t deliver some when you go there to request the status of your mail they give you a runaround worst post office ever..
  • DR
    Dracul Roth
    Jan 30, 2016
    1.0
    I called about a package, all the lady said was hold on and hung up.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.